Wyndham Civic Centre & Functions Centre

Address:  45 Princes Highway, Werribee, Victoria
Postal Address: PO Box 197, Werribee, Victoria 3030
Hours: 9am - 4pm (Monday to Friday)
Phone: 1300 023 411
Email: mail@wyndham.vic.gov.au

Request a service or report an issue

Wyndham City Offers a whole range of services online. Please visit our online services page to submit a request.

Request a Service or report an issue


National Relay Service - For customers who are deaf or have a hearing or speech impairment

Customers who are deaf or have a hearing or speech impairment can call through the National Relay Service (NRS).

1. TTY users phone 133 677 then ask for 03 9742 0777.

2. Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 03 9742 0777.

Internet relay users connect to the NRS and then ask for 03 9742 0777.

Other Wyndham City Customer Service Centres & Sites

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Provide Feedback (Complaint/Compliment)

Your feedback is very important in helping Wyndham City to deliver a quality experience for our customers.  We welcome both positive and constructive feedback as this helps us to improve our services for the future.

If you have a compliment or complaint  about a service that you have recently received from us, please submit your feedback by clicking on the button below.

Submit your feedback

Online Chat

Our online chat service is provided to assist customers find information on the website and for responding to general information queries.  Please note the service is provided over the internet and therefore is not completely secure.  For this reason, we ask you not to provide any of your personal information other than a first name during the online conversation.  

Where is it determined that personal information is required to deal with your query, the online conversation will be ended and you will be asked to call or email Council.

The hours of operation for our Online Chat service are 8:00am to 4:30pm, Monday to Friday.

Wyndham City Council does not accept any liability for the information or advice (or the use of such) provided by the conversation.  Online conversations will be of a general nature.

  • Users of the online chat service are advised they must not:
  • Harass or cyber stalk Council users of the service;
  • Message or transmit any information or content that is obscene, indecent, defamatory, hateful or intolerant in nature or in violation of the laws of any jurisdiction; and
  • Upload any material that is harmful to Council’s computer network or objectionable to Council users of the service.
  • Inappropriate messaging or conversations will not be responded to and any such conversations will be ended immediately. Transcripts of inappropriate conversations or content may be recorded for pursuing legal recourse.

"Chat with us" is accessible at the bottom right of the website.

Syringe Collection Container and Disposal Service

New Syringe Collection Containers can be collected from the Civic Centre, 45 Princes Highway, Werribee, from Monday to Friday between 9am to 4pm.

For disposal of used sharps containers, please continue to return these to the secure bin located at the Civic Centre.

Connect With Us (Social Media, eNewsletters and Cruiser)

Wyndham City offers a range of channels for communication.

Connect with us

Find out what’s near me with My Wyndham or The Capital Works Dashboard

My Wyndham

My Wyndham is a map-based service that allows you to find facilities and services near you such as waste collection, local councillor, ward, parks, community centres and more.

To use My Wyndham:

  • Click on the button below and enter your address or your location.
  • To find your waste collection dates, ward and councillors, click on the icon on the address you entered
  • To find the location of facilities and services, tick/untick the boxes next to the listed items of interest.

Visit My Wyndham

The Capital Works Dashboard

The Capital Works Dashboard is an interactive map-based tool that allows users to type in an address and see what works are underway within a 3km, 5km or 10km radius of their home or across the City. The Dashboard provides up-to-date information and shows what stage of development the works are at; such as planning, design, tender and construction.

Residents can filter by key project types such as Buildings, Cycling & Footpaths, Parks, Roads and Sport Reserves, as well as State Government major transport works. For more information click on the ‘Quick Info’ or ‘More Details’ tabs for each project.

The Dashboard was recognised for its excellence and innovation, bringing home the top award at the Institute of Public Works Engineering Australasia Awards (2019).

Visit The Capital Works Dashboard

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