Some MCH services, including those in Metropolitan Melbourne and some regional areas, are temporarily prioritising essential services to the most vulnerable children and families including:
- Infants aged 0-8 weeks and their mother/primary caregiver
- Aboriginal infants, children and families
- Children and families with additional needs or concerns including families on the Enhanced Maternal and Child Health Program
This means that in some areas, MCH service delivery for older infants, children and families with no additional needs or concerns may be prioritised towards youngest infants and children first and based on the availability of fully qualified Maternal and Child Health nurses.
All vulnerable children and families are still eligible for MCH appointments across Victoria.
The Maternal and Child Health Service is designed to give parents support, advice and information about child and family health issues and monitor growth, health, development and behaviour in infants and young children. The service provides a comprehensive and focused approach to the promotion of physical, emotional and social health and wellbeing of families.
Our Maternal and Child Health nurses are also able to provide advice regarding immunisations.
Maternal and Child Health nurses hold qualifications in general Nursing, Midwifery, Maternal and Child Health and Community Health.
It is a free service which includes visits to a local Maternal and Child Health nurse at 10 key ages and stages in your child’s development.
List of Maternal & Child Health Services
Wyndham City provides Maternal and Child Health services from a number of centre locations across the municipality.
For further details call 1300 370 567.
Don't forget your 'green book'
When your baby was born, you should have received a copy of My Health, Learning and Development – green book. This book belongs to you and your baby and is full of information about early child development, and services and support.
Always take it with you when you visit your nurse, doctor’s surgery or dentist, and get health professionals to complete entries after each visit. It should also be used to record immunisations.
Each time you see your Maternal and Child Health nurse, jot down any issues or concerns and fill out the sections on your child’s growth and development. If you keep it up to date, it will become an important family record from birth to adolescence.
If you don’t have a ‘green book’, let your nurse know.
Your first contact with the service
Your first contact with the service: Due to increased demand, your first appointment with your MCH may be held at your local Maternal & Child Health Centre.
During this visit, the nurse will give you information about further visits. If you are unable to travel, your MCH nurse will arrange an alternative.
After hours Maternal and Child Health Services
Victorian families can obtain extra support by calling the Maternal and Child Health Line on 13 22 29. This is a 24-hour telephone service staffed by qualified maternal and child health nurses.
The telephone line provides over-the-phone information, advice and referral to all families with young children.
Maternal and Child Health App on your phone
Download the free Maternal and Child Health app to access all your child’s health and Informaiton on your mobile device.
Track your child’s growth and get reminders about upcoming Maternal and Child Health nurse appointments or immunisations.
Enhanced Maternal and Child Health Services
The Enhanced Maternal & Child Health Service is a more targeted service for families who may need some extra support, such as families with babies who were born prematurely or with a low birth weight, children with a disability or parents experiencing mental health issues.
Referrals for the enhanced service are made by your Maternal and Child Health Nurse.
Key Age and Stage Visits (KAS)
Nurses involve parents in assessing the development and wellbeing of their child using the Parents Evaluation of Developmental Status (PEDS) screening tool. At these visits, nurses discuss the health and development of the child, physical and emotional effects on the family, parent health and wellbeing and any concerns families may have.
There are 10 key ages and stages consultations that coincide with the child’s milestones from birth to 3.5 years:
To book in or change/cancel your next Key Age and Stage visit, please call 1300 370 567 or click the link below.
Please Note: Completing this form does not book in your appointment. We will take into consideration your preferred day and time when making your booking. You will receive a confirmation SMS or email once your booking is confirmed.
We understand that breastfeeding can be extremely challenging for mother’s, so our fully trained Maternal and Child Health nurses, are here to help. They are able to provide reassurance, information and support as you overcome common hurdles.
At the moment, Wyndham’s breastfeeding drop-in centre is closed due to COVID, however it has been transitioned to telephone consultations. If you would like to speak to one of our lactation consultants, who will be able to support you and answer any questions you might have, please call our Child and Family Support line on 9742 8418 or complete the below form to arrange an appointment.
Additional Breastfeeding support:
- Australian Breastfeeding Association (ABA) Counselling Line – 1800 686 268
- The Victorian Maternal & Child Health Line – 13 22 29
- The hospital you gave birth at, if you’ve recently been discharged.
Sleep and Settling Program
Are you a parent looking for new ideas on settling your child?
Wyndham City Council’s Child Family Health and Well-being Team are excited to announce that they are now offering a new FREE Sleep and Settling Program
Learn about how your baby’s sleep changes over time and tips and strategies on how to settle your baby, as they grow and change.
Now that we have your interest, please click the age group and to book into one of our Sleep and Settling Sessions.
From July 2019, the Victorian Government has provided first-time parents and carers with a bundle of nursery essentials containing key parenting information and resources to support the health, development and wellbeing of their babies.
Hospitals and Maternal and Child Health (MCH) services play a vital role to present the baby bundle to eligible families. Baby bundles will be provided in hospitals at the time of birth. First-time parents who give birth interstate or overseas, but who live in Victoria, may ask their Maternal and Child Health nurse to provide them with one.
What is in the baby bundle?
The content will include:
- Four picture books by Victorian authors
- A nappy bag to hold the products
- A growsuit
- A safe sleeping bag
- Muslin wrap
- A teething toy
- A first-aid kid
- A baby sun hat
- A toothbrush
- Emergency contacts and information on safe sleeping and wrapping
- Parenting information from the Raising Children Network and Kidsafe
Who can receive the baby bundle?
You are eligible for a baby bundle if:
- You are a first-time family with a first baby is born during or after July 2019; OR;
- You are a first time foster or adoptive carer with a baby up to three months of age
A baby bundle is available for each baby: families with twins will be eligible for 2 baby bundles; triplets for 3 and so on.
Families are not eligible for a Victorian Government baby bundle if:
- Neither parent/carer lives in Victoria
- The child was born prior to July 2019.
If you did not receive your baby bundle and believe you are eligible, please complete the below form.
Other Support Services
Victorian Registry of Births, Deaths and Marriages
All babies born in Victoria must be registered. To register your baby you need to contact the Victorian Registry of Births, Deaths and Marriages.
Victorian Registry of Births, Deaths and Marriages
- Customer Service Centre: Ground floor, 595 Collins Street Melbourne (near Southern Cross Station)
- Operating Hours: 8.30am to 4.30pm Monday to Friday (excluding public holidays)
- Phone: 1300 369 367
- Post: GPO Box 2182, MELBOURNE VIC 3001
- Birth Deaths Marriages website
Others Useful Contacts
- Maternal & Child Health Line – 24 Hours 13 22 29
- Breastfeeding Helpline 1800 686 268 (1800 mum2mum)
- Poisons Information Centre 13 11 26
- Royal Children’s Hospital 9345 5522
- Child Protection Crisis Line 13 12 78
- Parent Line 13 22 89
- Women’s Domestic Violence Crisis Service1800 015 188
- Emergency – Police / Ambulance / Fire000
- Maternal & Child Health app
- Continence Foundation of Australia
- Health Channel
- Kidsafe Victoria
- Raising Children Network
- Royal Children’s Hospital
Family Support Services
- Drummond Street Services
- Tweddle Child & Family Health Service
- Women’s Health West
- Wyndham Child & Family Directory
Frequently Asked Questions
Why go to see the MCH nurse?
You don’t have to go to see the nurse, it is your choice. Most people do like to go for the reassurance that their baby or child is doing well or to ask for information or support about an issue. The nurse knows about services and things to do for families in Wyndham. You can also get information about immunisations and where to get them.
The Maternal and Child Health (MCH) Service is a free health service for all Victorian families with children, from birth to school age.
The service supports families in the areas of parenting, child health and development, family health and wellbeing and safety.
What should I take when I go to see the nurse?
For babies and children who aren’t toilet trained, a full change of clothes for them is a good idea, just in case. Also, a blanket for your baby to lie on and your ‘green book’ and a pen.
What training does an MCH nurse have?
Maternal and Child Health Nurses are registered nurses and midwives with additional qualifications in family and child health.
How often do I need to take my baby or child to see the Maternal and Child Health nurse?
The service includes an initial home visit and recommends 9 appointments at key stages in your child’s development at:
- 2 weeks
- 4 weeks
- 8 weeks
- 4 months
- 8 months
- 12 months
- 18 months
- 2 years
- 3.5 years
If you are new to Wyndham please call us on 1300 370 567 to transfer your records to our service and book in your first appointment with us. At each visit, the nurse will let you know the next recommended visit. You can also see the list of visits in your ‘green book’ and on our website.
What do I do if I am really worried about something?
Parents and carers in need of urgent medical advice should seek medical attention and in the case of an emergency call 000 and ask for an ambulance.
When your local Maternal and Child Health nurse is unavailable, you can call the Victorian Maternal and Child Health Line on 13 22 29. This is a 24-hour telephone service staffed by qualified Maternal and Child Health nurses. They will provide over-the-phone information, advice and referral to all families with young children. If you are happy for them to, they will also notify Council’s Maternal and Child Health team to let them know about the call, so that we can also contact you and provide further support.
Telephone: 13 22 29
Is there a way for me to track my child’s development and appointments?
My Health, Learning and Development book, known as the ‘green book’ is a fantastic way to track your child’s development and you should always take it with you when you visit your nurse, doctor’s surgery or dentist and so that you can take notes to refer back to later. Your child’s immunisations will also be recorded in this book.
Another great option is the Maternal and Child Health App for your mobile phone. This free App is a resource your family can use every day for trusted information on child and maternal health. Features include, information on popular child health and development topics, click to call emergency contacts and prompts for upcoming MCH appointments.
Interpreting services: If you need an interpreter, call TIS National on 131 450.
If you are deaf or have a hearing or speech impairment: you can call Council through the National Relay Service (NRS).
- TTY users phone 133 677 then ask for 03 9742 0777.
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 03 9742 0777.
- Internet relay users connect to the NRS and then ask for 03 9742 0777.