The National Disability Insurance Scheme (NDIS) is the new way of providing support for people with a disability, their families and carers in Australia.
The NDIS will roll out in the City of Wyndham from October 2018.
How do I find out more?
There are many ways you can get more information about the NDIS:
- contact the NDIA directly
- visit the NDIA’s web resources
- sign up to the NDIS mailing list to receive current information and updates
- speak to an advocacy organisation
- come to a community information session (see Information Sessions section below)
- for more information or to find out if you may be eligible use the access checker on the NDIS website or call 1800 800 110.
- contact Carers Victoria free NDIS Advisory Service on 1800 242 636.
- What is the NDIS? According to Young People: Visit Youth Disability Advocacy Service YouTube Channel
- NDIS e-learning tutorial. Visit their website
There will be a number of information sessions available prior to the roll out of the NDIS in the City of Wyndham in October 2018. Check back here or visit the NDIS website to keep up-to-date with the latest information sessions in your area.
For more information, please contact NDIS on 1800 800 110 or firstname.lastname@example.org
Who is eligible for the NDIS?
The NDIS may be available to support people who are an Australian citizen, permanent resident or hold a Protected Special Category Visa, are under the age of 65 and who have a permanent and significant disability.
For more information or to find out if you may be eligible visit the NDIS website or call 1800 800 110.
How do I access the NDIS?
If you are already receiving disability support services, you will be contacted by the National Disability Insurance Agency (NDIA) as the NDIS rolls out in the City of Wyndham.
If you are not currently receiving any disability supports, but wish to join the scheme, contact the NDIA and ask to complete an Access Request Form. You can apply to access the scheme from April 2018.
Once you have registered, the NDIA will work with you to develop a plan which focuses on your goals and supports required to achieve these goals. Some plans might be developed over the phone but anyone can request a face to face planning session.
How do I make a complaint or appeal a decision?
There are a number of resources you can access if you are not satisfied with the NDIA processes.
- You can request an internal review of the decision
- If you need help or advice about appealing a decision, you can contact an advocate for free assistance.
- If you would like to make a complaint about the NDIA you can speak to the Commonwealth Ombudsman on 1300 362 072.
- If you have a complaint to make about your disability service provider you can speak to the Disability Services Commissioner on 1800 677 342.
- If you have a complaint about your community mental health provider, you can contact the Mental Health Complaints Commissioner on 1800 246 054.
- If English is your (or your carers) second language, you can get help from the National Translation and Interpreter Services (TIS National).
What will happen to the Council services I currently receive?
If you are eligible for the NDIS and you currently receive services through Council you will continue to receive these services until your NDIS plan is implemented.
Local Area Coordination
The Brotherhood of St Laurence has been contracted by the National Disability Insurance Agency (NDIA) to deliver Local Area Coordination and Early Childhood Early Intervention (ECEI) services.
The role of the Local Area Coordinator (LAC) is to assist people to navigate the NDIS. The LAC provides planning and coordination for people with disability to maximise the choice and control over the services they use. This includes supporting people with disability to navigate mainstream services and increase their capability to be an active part of their community.
For those who meet Access Requirements, the Local Area Coordinators will assist you to:
Get ready for your plan:
- Pre-planning workshops – held at all Brotherhood LAC offices.
- Pre-planning packs – can be sent out prior to the planning conversation meeting.
Develop your plan:
Help you to work out your goals and identify the supports you need to help reach those goals. The information gathered will help to develop a plan that meets your needs based on your identified goals.
Get your plan going:
Once your plan has been approved, your Local Area Coordinator will work with you to help you get your supports set up and working. They might help you to set up your MyGov and NDIA portal account and show you how to set up a service booking.
Keep in touch with you, if you need help with your plan:
Your LAC will keep in touch with you and check in to see how things are going once your plan is implemented.
For further information contact the Local Area Coordinator on
- 0-6 Years - 1300 275 323
- 6-65 Years - 1300 275 634
- Address: Level 1, 236 Hoppers Lane, Werribee.
To learn more about the core concepts of the NDIS, and an overview of how NDIS can contribute to the lives of people with disability their families and carers, view the below YouTube clips. Videos are presented in plain English format with captions.