The National Disability Insurance Scheme (NDIS) is the new way of providing support for people with a disability, their families and carers in Australia.
The NDIS will roll out in the City of Wyndham from October 2018.
How do I find out more?
There are many ways you can get more information about the NDIS:
- contact the NDIA directly
- visit the NDIA’s web resources
- sign up to the NDIS mailing list to receive current information and updates
- speak to an advocacy organisation
- come to a community information session (see Information Sessions section below)
- for more information or to find out if you may be eligible use the access checker on the NDIS website or call 1800 800 110.
- contact Carers Victoria free NDIS Advisory Service on 1800 242 636.
- What is the NDIS? According to Young People: Visit Youth Disability Advocacy Service YouTube Channel
- NDIS e-learning tutorial. Visit their website
There will be a number of information sessions available prior to the roll out of the NDIS in the City of Wyndham in October 2018. Check back here or visit the NDIS website to keep up-to-date with the latest information sessions in your area.
For more information, please contact NDIS on 1800 800 110 or email@example.com
Who is eligible for the NDIS?
The NDIS may be available to support people who are an Australian citizen, permanent resident or hold a Protected Special Category Visa, are under the age of 65 and who have a permanent and significant disability.
For more information or to find out if you may be eligible visit the NDIS website or call 1800 800 110.
How do I access the NDIS?
If you are already receiving disability support services, you will be contacted by the National Disability Insurance Agency (NDIA) as the NDIS rolls out in the City of Wyndham.
If you are not currently receiving any disability supports, but wish to join the scheme, contact the NDIA and ask to complete an Access Request Form. You can apply to access the scheme from April 2018.
Once you have registered, the NDIA will work with you to develop a plan which focuses on your goals and supports required to achieve these goals. Some plans might be developed over the phone but anyone can request a face to face planning session.
How do I make a complaint or appeal a decision?
There are a number of resources you can access if you are not satisfied with the NDIA processes.
- You can request an internal review of the decision
- If you need help or advice about appealing a decision, you can contact an advocate for free assistance.
- If you would like to make a complaint about the NDIA you can speak to the Commonwealth Ombudsman on 1300 362 072.
- If you have a complaint to make about your disability service provider you can speak to the Disability Services Commissioner on 1800 677 342.
- If you have a complaint about your community mental health provider, you can contact the Mental Health Complaints Commissioner on 1800 246 054.
- If English is your (or your carers) second language, you can get help from the National Translation and Interpreter Services (TIS National).
What will happen to the Council services I currently receive?
If you are eligible for the NDIS and you currently receive services through Council you will continue to receive these services until your NDIS plan is implemented.