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Our Library IT services include Public Access Computers, Printing, Photocopying and IT help and training. If you would like more information about each of these services please check out the information below.

Computers

Wyndham Library members can use computers for free at each of the Wyndham Library branches. To log in to a computer you will require your library ID and PIN (or password). To use the library computers you must abide by the library computer use policy.

Available for use are:

  • Windows 10 PCs

  • Scanners

  • Dedicated genealogy computers are available at Plaza library

  • iMacs are not currently available

PCs with Windows 10

  • Microsoft Office which includes

    • Word

    • Excel

    • Powerpoint

    • Publisher

    • Access

  • Photo editing software (Gimp)

  • Microsoft Edge and Chrome

iMacs - not currently available

WiFi

Public WiFi is available at all of our branches.

No password is necessary - find the wifi network called "Wyndham City Libraries" and join it. Before you can use it, you will have to agree to the terms and conditions. If you have any trouble connecting to the wifi, please contact a member of staff.

Printing and photocopying

Printing is available at all Branches via Click & Collect.  To print please follow the Print from Anywhere instructions found below and then call your selected branch for confirmation.

Charges:

  • Black and White A4 - 20 cents
  • Black and White A3 - 40 cents
  • Colour A4 - $1.10
  • Colour A3 - $2.20
  • Black and White A4 doubled sided – 20 cents per page

Print From Anywhere

Print From Anywhere is an exciting feature where you can send printing from any computer or device on the internet and collect them from your local Wyndham City Library branch! Printing can be sent via a website, email or smart phone app. 

If you wish to email through your printing, below is a full list of email addresses for each branch and printing option. When you email the printing, add a subject to your email, and attach the document you wish to print.

Hoppers Crossing Library

Julia Gillard Library Tarneit

Manor Lakes Library

Point Cook Library

Werribee Library

 

For uploading your printing via our Print From Anywhere website for each branch follow the links below.

 

Branch

Website

Hoppers Crossing Library

https://www.printeron.net/wcc/hopperslibrary-001

Julia Gillard Library Tarneit 

https://www.printeron.net/wcc/tarneitlibrary-001

Point Cook Library

https://www.printeron.net/wcc/pointcooklibrary-001

Werribee Library

https://www.printeron.net/wcc/werribeelibrary-001

Manor Lakes Library

https://www.printeron.net/wcc/manorlakeslibrary-001

IT Help

Do you need some focused support with computers or technology? Free digital training is available.

Book a  IT help session, and our friendly staff will help you.

Help available includes:

  • Searching the internet
  • Using email
  • Accessing the online library
  • Setting up a MyGov account, and accessing your vaccine status
  • Connecting online with social media
  • Connecting with online video calls

We can help with PCs, Macs, and all kinds of phones and tablets. Help can be provided on your own device, through one of the library’s computers, or even remotely and over the phone. Individual arrangements will be made for each session to ensure social distance can be maintained, including displaying your device on an external screen, and the use of a Perspex screen.

Manor Lakes Wednesday 10:30am - 11:30am Book now

Hoppers Crossing Thursday 10:00am - 10.30am Book now

Point Cook Tuesday 10:00am - 10:30am Book now

Tarneit Tuesday 2:00pm - 3:00pm Book now

Werribee Thursday 2:00pm - 3:00pm Book now

Online Weekdays 10:00am - 11:00am Book now

Wifi and internet usage terms

Wyndham City Libraries Acceptable Usage Policy for WiFi access.

Internet users must abide by the following policies and guidelines and the library reserves the right to terminate the Internet access privileges and / or the borrowing privileges of any person abusing these policies.

  1. Users are responsible for abiding by copyright and all other applicable Federal, State and Local laws, and library policies and regulations.
  2. The library is a public place and Internet use must meet general community standards.
  3. Users must not access illegal, inappropriate or offensive material.

In using Wyndham City Libraries wireless service, you agree to the following access conditions:

  1. The Library cannot be responsible for any changes you make to your computer's settings and recommends you make a note of any settings before you change them.
  2. The library's wireless network is not connected to the Library's public printers. To print ask a member of staff about Print From Anywhere.
  3. The library's wireless network provides for web browsing. Restrictions apply to certain file types and download sizes.
  4. The service may automatically disconnect your device if not used for 30 minutes. 
  5. Anti-virus, security and privacy protection is the responsibility of the user.
  6. Under no circumstances shall the Wyndham City Libraries, nor individual library staff members, be liable for any direct, indirect, incidental, exemplary or consequential damages including, but not limited to, loss of data, use, or profits, or interruption, or safety of equipment, however caused and on any theory of liability including negligence or otherwise, arising in any way out of the use of the wireless network, even if advised of the possibility of such damage.

 

Public computer conditions of use

Public computer users must abide by the following policies and guidelines and the library reserves the right to terminate the Internet access privileges and / or the borrowing privileges of any person abusing these policies.

In using Wyndham City Libraries public computing service, you agree to the following access conditions:

  1. Material displayed on the screen must be appropriate to a Public Library environment.
  2. No liability or responsibility is accepted by the Library for the accessing, transmission, displaying and printing of material from the Internet.
  3. Library patrons are responsible for abiding with all copyright, censorship and other relevant laws and legislation, when accessing and or printing material from the Internet (for more information, see http://www.copyright.com.au).
  4. While the Library makes every effort to ensure high quality access, it cannot guarantee the availability or response time of the Internet or any sites at any time.
  5. The Library reserves the right to terminate use of the facility if these Conditions of Use are breached.

Users shall not:

  1. Send emails or post messages which are unlawful,  obscene, vilifying, or contain libellous content.
  2. Send unsolicited advertisments ("Spam"), chain letters, or similar emails.
  3. Send large numbers of email to one address with the purpose of interfering with the use of that address.
  4. Engage in illegal activities including cracking, probing, or analysing security systems.
  5. Attempt to crash or interfere with any computer systems.
  6. Breach the breach the Trade Practices Act. For more information users are referred to the following sites:
    http://www.austlii.edu.au
    http://www.accc.gov.au
    http://www.computerlaw.com.au
  7. Breach the Classification (Publications, Films and Computer Games) (Enforcement) Act (Vic) 1995. For more information users are referred to the following sites:
    http://www.austlii.edu.au
    http://www.aba.gov.au
    http://www.oflc.gov.au
    http://www.computerlaw.com.au
  8. Breach the Copyright Act. For more information users are referred to the following sites:
    http://www.austlii.edu.au
    http://www.copyright.com.au
    http://www.computerlaw.com.au
  9. Breach the Broadcasting Services Amendment (Online Services) Act 1999. For more information users are referred to the following sites:
    http://www.austlii.edu.au
    http://www.aba.gov.au
    http://www.oflc.gov.au
    http://www.computerlaw.com.au

Wyndham City Council reserves the right to alter this document at any time.

Online Safety Resources

Be Connected: Free online safety presentations

These free webinars are hosted by the Federal Government's eSafety Commissioner to help keep Australians safe online. They cover topics like how to spot a scam, saying safe on Facebook and using public wifi.

Visit Website

Your Online Journey

This app can help take the mystery out of getting online and guide you to help stay safe on the internet. It's specifically aimed at adults in Indigenous communities, and it's written and published by the Federal Government.

Visit Website

Information on Scams

You can find information on different kinds of scams and how to protect yourself from them on Scamwatch, which is published by the Australian Competition and Consumer Commission.

Visit Website

Creating a MyGov account

BeConnected course: How to sign up to MyGov

With a myGov account you can link any of your online accounts with one username and password. This includes Centrelink, Vaccine certification, Medicare and Child Support.

Visit website

MyGov instructional video

Visit website

BeConnected course: What is MyGov?

This course will introduce you to myGov and show you how to use it safely for important things like Medicare, My Aged Care, My Health Record and more.

Visit website

How to get proof of your vaccine status

Services Australia has instructions on different methods of getting proof of your vaccine status. If you need more help you can also book into a One on One IT Help session, available online or over the phone! See IT Help above.

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