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Our Library IT services include Public Access Computers, Printing, Photocopying and IT help and training. If you would like more information about each of these services please check out the information below.
Book a PC from home! Use your library card number and pin to book a PC at any branch up to 7 days in advance.
Upload your printing from home. Upload your printing and collect it within 24 hours from your preferred branch. More info at Printing at the Library
Hoppers Crossing | Julia Gillard Library Tarneit | Manor Lakes | Point Cook | Werribee
Printing and photocopying
Charges:
- Black and White A4 - 20 cents
- Black and White A3 - 40 cents
- Colour A4 - $1.10
- Colour A3 - $2.20
- Black and White A4 doubled sided – 20 cents per side
Scanning is free.
Hoppers Crossing, Point Cook, Manor Lakes, Tarneit and Werribee libraries have printing, scanning and photocopying facilities.
You can upload printing from home, or from your own device; see Printing at the Library for more information.
You can print from the library PCs, and you can photocopy existing documents. Ask a member of staff for more information when you visit the library.
Tablets
Wyndham Library members can use tablets (Hublets) for free at Hoppers Crossing Library. These tablets can be used to access digital content including our eResources and eLearning websites. To use the tablets you require your library ID and PIN (or password).
Tablets are loanable from opening until 1 hour prior to closing and are available for one hour sessions. At the end of your session you will be required to return the tablet back to the docking station.
Available for use are:
eResources
Learning activites for children
General online needs
Computers
Wyndham Library members can use computers for free at each of the Wyndham Library branches. To log in to a computer you will require your library ID and PIN (or password). To use the library computers you must abide by the library computer use policy.
Computers in the library are available until 15 minutes before closing time, to allow patrons to finish their tasks before the library closes.
Available for use are:
Windows 10 PCs
Scanners
Dedicated genealogy computers are available at Hoppers Crossing library
PCs with Windows 10
Microsoft Office which includes
Word
Excel
Powerpoint
Publisher
Access
Photo editing software (Gimp)
Microsoft Edge and Chrome
WiFi
Public WiFi is available at all of our branches.
No password is necessary - find the wifi network called "Wyndham City Libraries" and join it. Before you can use it, you will have to agree to the terms and conditions. If you have any trouble connecting to the wifi, please contact a member of staff.
IT Help
Do you need some focused support with computers or technology? Free digital training is available.
Book a IT help session, and our friendly staff will help you.
Help available includes:
- Searching the internet
- Using email
- Accessing the online library
- Setting up a MyGov account, and accessing your vaccine status
- Connecting online with social media
- Connecting with online video calls
We can help with PCs, Macs, and all kinds of phones and tablets. Help can be provided on your own device, through one of the library’s computers, or even remotely and over the phone. Individual arrangements will be made for each session to ensure social distance can be maintained, including displaying your device on an external screen, and the use of a Perspex screen.
Manor Lakes Wednesday 10:30am - 11:30am Book now
Hoppers Crossing Thursday 10:00am - 10.30am Book now
Point Cook Tuesday 10:00am - 10:30am Book now
Tarneit Tuesday 2:00pm - 3:00pm Book now
Werribee Thursday 2:00pm - 3:00pm Book now
Online Weekdays 10:00am - 11:00am Book now
Wifi and internet usage terms
Wyndham City Libraries Acceptable Usage Policy for WiFi access.
Internet users must abide by the following policies and guidelines and the library reserves the right to terminate the Internet access privileges and / or the borrowing privileges of any person abusing these policies.
- Users are responsible for abiding by copyright and all other applicable Federal, State and Local laws, and library policies and regulations.
- The library is a public place and Internet use must meet general community standards.
- Users must not access illegal, inappropriate or offensive material.
In using Wyndham City Libraries wireless service, you agree to the following access conditions:
- The Library cannot be responsible for any changes you make to your computer's settings and recommends you make a note of any settings before you change them.
- The library's wireless network is not connected to the Library's public printers. To print ask a member of staff about Print From Anywhere.
- The library's wireless network provides for web browsing. Restrictions apply to certain file types and download sizes.
- The service may automatically disconnect your device if not used for 30 minutes.
- Anti-virus, security and privacy protection is the responsibility of the user.
- Under no circumstances shall the Wyndham City Libraries, nor individual library staff members, be liable for any direct, indirect, incidental, exemplary or consequential damages including, but not limited to, loss of data, use, or profits, or interruption, or safety of equipment, however caused and on any theory of liability including negligence or otherwise, arising in any way out of the use of the wireless network, even if advised of the possibility of such damage.
Public computer conditions of use
PUBLIC COMPUTER CONDITIONS OF USE
Wyndham City Council makes public computers available to all members of the Wyndham Library Service for personal use only. By using a public computer, you agree to be bound by these conditions of use.
1. USERS
1.1. To use a public computer, you must have an active membership with the Wyndham Library Service.
1.2. If you are aged under 18 years of age, you must have your parent or legal guardian’s consent to use the public computers.
2. SESSIONS
2.1. Once you have logged on to your session, you will be able to use the public computer for 30 minutes. If there are no other users booked in or waiting to use the public computer, you may extend your session by a further 30 minutes.
2.2. You may use the public computers for a maximum of 600 minutes per day.
2.3. All sessions must end 5 minutes before the library’s closing time.
3. USE OF PUBLIC COMPUTERS
3.1. The library is a public space. You agree to be considerate of other users of public computers and of library patrons generally when using a public computer, including by using headphones for any audio you may play during your session.
3.2. You are responsible for bringing any equipment you may require during your session, such as headphones and compatible storage devices (e.g. USB, portable hard drive).
3.3. You acknowledge and agree that Council staff may, subject to availability, be able to provide limited assistance to you during your session, but may be unable to provide detailed or technical support.
3.4. You must not download and install any software or otherwise interfere with the computer’s operating system.
3.5. You must not use a public computer to:
(a) access, view or download any illegal content;
(b) engage in any illegal activity;
(c) send emails, messages or other electronic communications which are excessively large, unsolicited, unwanted, obscene, spam, or are intended to bully or harass another person; or
(d) attempt to crash or interfere with any computer, by way of viruses, malware, denial of service attacks or otherwise.
3.6 You must comply with all applicable laws while using a public computer.
4. END OF SESSION
You acknowledge and agree that:
4.1. Council recommends that before your session ends, you log out of any accounts that you have logged into and that you delete any personal information that you may have saved onto the computer, including documents and passwords;
4.2. when your session ends, you will vacate the computer station and remove your personal belongings; and
4.3. anything that you have saved onto the public computer will be deleted and cannot be recovered.
5. INTERNET
Council makes no guarantee about the availability, speed or response time of the internet or any websites at any time.
6. PRINTING
You acknowledge and agree that:
6.1. printing documents from a public computer will incur charges as set out on Council’s website; and
6.2. if you do not release your print job from the print queue by the library’s closing time, it will be deleted and cannot be recovered.
7. LIABILITY
7.1. You use the public computers at your own risk and you acknowledge and agree that Council does not guarantee the security of any data that you access or transmit while using a public computer.
7.2. To the extent permitted by law, Council is not liable to you for any loss, damage, claim or expense suffered, including, but not limited to, property loss or damage, personal injury and death, as a result of or in connection with your use of a public computer, except to the extent that any such loss is caused or contributed to by the negligent act or omission of Council.
8. INDEMNITY
You indemnify and hold harmless Council, its councillors and employees against all costs, claims and liability arising in connection with a breach or potential breach of these terms and conditions.
9. BREACH
Any breach of these conditions may, at the option of Council, result in your current session being terminated and/or your future use of the public computers being suspended (either temporarily or permanently).
10. GENERAL
Council reserves the right to amend these conditions at any time without prior notice.
How to get proof of your vaccine status
Services Australia has instructions on different methods of getting proof of your vaccine status. If you need more help you can also book into a One on One IT Help session, available online or over the phone! See IT Help above.
Service Victoria has instructions on adding your COVID-19 Digital certificate to the Service Victoria app
Creating a MyGov account
BeConnected course: How to sign up to MyGov
With a myGov account you can link any of your online accounts with one username and password. This includes Centrelink, Vaccine certification, Medicare and Child Support.
MyGov instructional video
BeConnected course: What is MyGov?
This course will introduce you to myGov and show you how to use it safely for important things like Medicare, My Aged Care, My Health Record and more.
Online Safety Resources
Be Connected: Free online safety presentations
These free webinars are hosted by the Federal Government's eSafety Commissioner to help keep Australians safe online. They cover topics like how to spot a scam, saying safe on Facebook and using public wifi.
Your Online Journey
This app can help take the mystery out of getting online and guide you to help stay safe on the internet. It's specifically aimed at adults in Indigenous communities, and it's written and published by the Federal Government.
Information on Scams
You can find information on different kinds of scams and how to protect yourself from them on Scamwatch, which is published by the Australian Competition and Consumer Commission.