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Our Library IT services include Public Access Computers, Printing, Photocopying and IT help and training. If you would like more information about each of these services please check out the information below.

How to get proof of your vaccine status

Services Australia has instructions on different methods of getting proof of your vaccine status. If you need more help you can also book into a One on One IT Help session, available online or over the phone! See IT Help above.

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Service Victoria has instructions on adding your COVID-19 Digital certificate to the Service Victoria app

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Creating a MyGov account

BeConnected course: How to sign up to MyGov

With a myGov account you can link any of your online accounts with one username and password. This includes Centrelink, Vaccine certification, Medicare and Child Support.

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MyGov instructional video

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BeConnected course: What is MyGov?

This course will introduce you to myGov and show you how to use it safely for important things like Medicare, My Aged Care, My Health Record and more.

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Online Safety Resources

Be Connected: Free online safety presentations

These free webinars are hosted by the Federal Government's eSafety Commissioner to help keep Australians safe online. They cover topics like how to spot a scam, saying safe on Facebook and using public wifi.

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Your Online Journey

This app can help take the mystery out of getting online and guide you to help stay safe on the internet. It's specifically aimed at adults in Indigenous communities, and it's written and published by the Federal Government.

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Information on Scams

You can find information on different kinds of scams and how to protect yourself from them on Scamwatch, which is published by the Australian Competition and Consumer Commission.

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Computers

Wyndham Library members can use computers for free at each of the Wyndham Library branches. To log in to a computer you will require your library ID and PIN (or password). To use the library computers you must abide by the library computer use policy.

Available for use are:

  • Windows 10 PCs

  • Scanners

  • Dedicated genealogy computers are available at Plaza library

  • iMacs are not currently available

PCs with Windows 10

  • Microsoft Office which includes

    • Word

    • Excel

    • Powerpoint

    • Publisher

    • Access

  • Photo editing software (Gimp)

  • Microsoft Edge and Chrome

iMacs - not currently available

WiFi

Public WiFi is available at all of our branches.

No password is necessary - find the wifi network called "Wyndham City Libraries" and join it. Before you can use it, you will have to agree to the terms and conditions. If you have any trouble connecting to the wifi, please contact a member of staff.

Printing and photocopying

Printing is available at all Branches via Click & Collect.  To print please follow the Print from Anywhere instructions found below and then call your selected branch for confirmation.

Charges:

  • Black and White A4 - 20 cents
  • Black and White A3 - 40 cents
  • Colour A4 - $1.10
  • Colour A3 - $2.20
  • Black and White A4 doubled sided – 20 cents per page

Print From Anywhere

Print From Anywhere is an exciting feature where you can send printing from any computer or device on the internet and collect them from your local Wyndham City Library branch! Printing can be sent via a website, email or smart phone app. 

If you wish to email through your printing, below is a full list of email addresses for each branch and printing option. When you email the printing, add a subject to your email, and attach the document you wish to print.

Hoppers Crossing Library

Julia Gillard Library Tarneit

Manor Lakes Library

Point Cook Library

Werribee Library

 

For uploading your printing via our Print From Anywhere website for each branch follow the links below.

 

Branch

Website

Hoppers Crossing Library

https://www.printeron.net/wcc/hopperslibrary-001

Julia Gillard Library Tarneit 

https://www.printeron.net/wcc/tarneitlibrary-001

Point Cook Library

https://www.printeron.net/wcc/pointcooklibrary-001

Werribee Library

https://www.printeron.net/wcc/werribeelibrary-001

Manor Lakes Library

https://www.printeron.net/wcc/manorlakeslibrary-001

IT Help

Do you need some focused support with computers or technology? Free digital training is available.

Book a  IT help session, and our friendly staff will help you.

Help available includes:

  • Searching the internet
  • Using email
  • Accessing the online library
  • Setting up a MyGov account, and accessing your vaccine status
  • Connecting online with social media
  • Connecting with online video calls

We can help with PCs, Macs, and all kinds of phones and tablets. Help can be provided on your own device, through one of the library’s computers, or even remotely and over the phone. Individual arrangements will be made for each session to ensure social distance can be maintained, including displaying your device on an external screen, and the use of a Perspex screen.

Manor Lakes Wednesday 10:30am - 11:30am Book now

Hoppers Crossing Thursday 10:00am - 10.30am Book now

Point Cook Tuesday 10:00am - 10:30am Book now

Tarneit Tuesday 2:00pm - 3:00pm Book now

Werribee Thursday 2:00pm - 3:00pm Book now

Online Weekdays 10:00am - 11:00am Book now

Wifi and internet usage terms

Wyndham City Libraries Acceptable Usage Policy for WiFi access.

Internet users must abide by the following policies and guidelines and the library reserves the right to terminate the Internet access privileges and / or the borrowing privileges of any person abusing these policies.

  1. Users are responsible for abiding by copyright and all other applicable Federal, State and Local laws, and library policies and regulations.
  2. The library is a public place and Internet use must meet general community standards.
  3. Users must not access illegal, inappropriate or offensive material.

In using Wyndham City Libraries wireless service, you agree to the following access conditions:

  1. The Library cannot be responsible for any changes you make to your computer's settings and recommends you make a note of any settings before you change them.
  2. The library's wireless network is not connected to the Library's public printers. To print ask a member of staff about Print From Anywhere.
  3. The library's wireless network provides for web browsing. Restrictions apply to certain file types and download sizes.
  4. The service may automatically disconnect your device if not used for 30 minutes. 
  5. Anti-virus, security and privacy protection is the responsibility of the user.
  6. Under no circumstances shall the Wyndham City Libraries, nor individual library staff members, be liable for any direct, indirect, incidental, exemplary or consequential damages including, but not limited to, loss of data, use, or profits, or interruption, or safety of equipment, however caused and on any theory of liability including negligence or otherwise, arising in any way out of the use of the wireless network, even if advised of the possibility of such damage.

 

Public computer conditions of use

PUBLIC COMPUTER CONDITIONS OF USE

 

Wyndham City Council makes public computers available to all members of the Wyndham Library Service for personal use only.  By using a public computer, you agree to be bound by these conditions of use.

 

1. USERS

1.1. To use a public computer, you must have an active membership with the Wyndham Library Service.

1.2. If you are aged under 18 years of age, you must have your parent or legal guardian’s consent to use the public computers.

 

2. SESSIONS

2.1. Once you have logged on to your session, you will be able to use the public computer for 30 minutes.  If there are no other users booked in or waiting to use the public computer, you may extend your session by a further 30 minutes.

2.2. You may use the public computers for a maximum of 600 minutes per day.​​​​​​​

2.3. All sessions must end 5 minutes before the library’s closing time.

 

3. USE OF PUBLIC COMPUTERS

3.1. The library is a public space.  You agree to be considerate of other users of public computers and of library patrons generally when using a public computer, including by using headphones for any audio you may play during your session.

​​​​​​​3.2. You are responsible for bringing any equipment you may require during your session, such as headphones and compatible storage devices (e.g. USB, portable hard drive).

​​​​​​​3.3. You acknowledge and agree that Council staff may, subject to availability, be able to provide limited assistance to you during your session, but may be unable to provide detailed or technical support.

​​​​​​​3.4. You must not download and install any software or otherwise interfere with the computer’s operating system.

​​​​​​​3.5. You must not use a public computer to:

(a) access, view or download any illegal content;

(b) engage in any illegal activity;

(c) send emails, messages or other electronic communications which are excessively large, unsolicited, unwanted, obscene, spam, or are intended to bully or harass another person; or

(d) attempt to crash or interfere with any computer, by way of viruses, malware, denial of service attacks or otherwise.

​​​​​​​3.6 You must comply with all applicable laws while using a public computer.

 

4. END OF SESSION

You acknowledge and agree that:

​​​​​​​4.1. Council recommends that before your session ends, you log out of any accounts that you have logged into and that you delete any personal information that you may have saved onto the computer, including documents and passwords;

​​​​​​​4.2. when your session ends, you will vacate the computer station and remove your personal belongings; and

​​​​​​​4.3. anything that you have saved onto the public computer will be deleted and cannot be recovered.

 

5. INTERNET

Council makes no guarantee about the availability, speed or response time of the internet or any websites at any time.

 

6. PRINTING

You acknowledge and agree that:

​​​​​​​6.1. printing documents from a public computer will incur charges as set out on Council’s website; and

​​​​​​​6.2. if you do not release your print job from the print queue by the library’s closing time, it will be deleted and cannot be recovered.

 

7. LIABILITY

7.1. You use the public computers at your own risk and you acknowledge and agree that Council does not guarantee the security of any data that you access or transmit while using a public computer.

​​​​​​​7.2. To the extent permitted by law, Council is not liable to you for any loss, damage, claim or expense suffered, including, but not limited to, property loss or damage, personal injury and death, as a result of or in connection with your use of a public computer, except to the extent that any such loss is caused or contributed to by the negligent act or omission of Council.

 

8. INDEMNITY

You indemnify and hold harmless Council, its councillors and employees against all costs, claims and liability arising in connection with a breach or potential breach of these terms and conditions.

 

9. BREACH

Any breach of these conditions may, at the option of Council, result in your current session being terminated and/or your future use of the public computers being suspended (either temporarily or permanently).

 

10. GENERAL

Council reserves the right to amend these conditions at any time without prior notice.

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