If you need to quickly escape this webpage, click on the Wyndham City logo located in the upper left corner. You will be automatically redirected to Wyndham’s home page.

Neither of these quick shut down methods will delete your internet browser’s history. The safest option is to use a computer which a perpetrator doesn’t have access to – for example, a library computer or at a trusted family member’s house.

What is Family Violence?

Everybody has the right to feel safe and not live in fear.  This includes feeling secure in your own family household. In Australia, it is against the law to be hurt or controlled by any member of your family, including your partner, children and in-laws. This is known as family violence, and it is an issue that is taken very seriously.

Family violence includes:

  • Any type of physical violence, such as slapping or punching
  • Being forced to do sexual things, even if you are married or in a relationship
  • Making threats or any kind of verbal abuse, including name calling
  • Denying  access to money
  • Controlling contact with people outside the family
  • Children witnessing this abuse

An environment of family violence is particularly harmful for children, even if they are not the directly affected by violence.

It is never your fault.

Often, people affected by family violence feel alone and isolated, perhaps even guilty or feel like they deserve the violence or control put upon them. As a result, many suffer the affects of family violence alone, and instances go unreported. If you are worried about someone, or need to seek help yourself, contact the following support services. In an emergency, contact Police on 000 (Triple Zero).

Family Violence Support Services





The Orange Door – Western Melbourne15-17 Watton Street Werribee Information, support and referral 1800 271 045 (M-F 9am-5pm) www.orangedoor.vic.gov.au
Gen West Support, information and referral 9689 9588 www.genwest.org.au

Safe Steps

24-hour crisis support line

1800 015 188



National Counselling Helpline

1800 737 732


Women’s Health West

Support, information and referral




Men’s Referral Service

Support service for men who want to change their violent behaviour

1300 766 491


Kids Helpline

Child First

Counselling helpline

Support service for children and families

1800 55 1800

1300 775 160



Werribee Police Station

Police station helpdesk, 24 hours

9742 9444


Wyndham North Police

Police station helpdesk

8734 1100



Information in multiple languages

Domestic Violence Resource Centre Vic
List of support services and organisations available in Victoria. English only.

Multicultural Centre for Women’s Health
An array of documents available translated into multiple languages. Includes information on COVID 19, family violence and partner visas.

Immigrant Women’s support Service
Information of Family Violence, gender equality and counselling available in 11 languages.

Department of Social Services
Family Violence overview provided in 11 languages

Department Of Social Services
Family Safety Pack available in 46 languages. The Australian Government has developed a Family Safety Pack for men and women coming to Australia. It includes information on Australia’s laws regarding domestic and family violence, sexual assault and forced marriage, and a woman’s right to be safe.T his includes a low literacy storyboard.

Translating Interpreting Service, DHHSFree Interpreting Service provides equitable access to key services for people with limited or no English language proficiency .Non-government organisations can access the Free Interpreting Service to provide approved casework and emergency services, where the organisation does not receive substantial government funding to provide these services. Access to over 3000 interpreters in over 160 different languages. Available 24/7

Health Translations
Translated Information about Health and wellbeing. Includes information on Family Violence, Medical issues, LGBQTIA and Gambling. Search function enable documents to be translated to chosen language.

Intouch, Multicultural Centre Against Family Violence
COVID Information translated 50 languages 

For more information please contact the Community Wellbeing and Inclusion team on 1300 023 411.

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