The NDIS and aged care reforms are among the largest social reforms ever introduced in Australia, giving older people and people with disability greater choice and control over who provides the services they receive.

The NDIS is a new way of providing individual support for eligible people with disability. Participants will receive funding based on individual plans. Eligible participants will be able to ‘shop around’ for services. The National Disability Agency (NDIA) is responsible for implementing the NDIS.

Under the NDIS, people with a disability, their families and carers will have control over how, when and where their funding is spent. The NDIS will work with participants to make sure they have plans in place to meet their goals.

Similarly, the Federal Government’s reforms to Australia’s aged care system gives older people and their families the ability to ‘shop around’ for services, in turn giving them greater choice and control over who provides in-home care.

What does NDIS mean for me?

If you are already receiving disability support services, you will be contacted by the National Disability Insurance Agency (NDIA) as the NDIS rolls out in the City of Wyndham. Once you have registered, the NDIA will work with you to develop a plan develop which focuses on your goals and supports required to achieve these goals. Some plans might be developed over the phone but anyone can request a face to face planning session. 

If you are not currently receiving any disability supports, but wish to join the scheme, contact the NDIA and ask to complete an “Access Request Form”. 

When does the NDIS role out in Wyndham?

The NDIS roll-out in Wyndham commences in October 2018 for eligible people aged under 65 years or under 50 years for Aboriginal and Torres Strait Islander people.

Will Council provide NDIS services?

Wyndham City has taken the decision not to register as a NDIS provider at this point in time.

If you are eligible for the NDIS and you currently receive services through Council you will continue to receive these services until your NDIS plan is implemented.

Where can I find more information about the NDIS?

Council understands there is a level of uncertainty in the community as a result of these changes and that community members will have questions.

Council encourages residents, carers or their families who have questions or are seeking more information to visit the NDIS website, or contact the NDIS directly.  Details are also available on Wyndham City’s website.

Information sessions are currently being run in Wyndham.  Upcoming information session details can be found on the Wyndham website, or by contacting Wyndham City.

Where can I find more information?

If you would like further information about Council’s decision or have any questions please

Wyndham City Aged Care Support Services

What is changing in Aged Care?

The Federal Government is changing the way aged care services are funded and delivered.

The changes will increase choice, quality and affordability of programs for clients.

From 31 December 2024, Council will change the way it supports its older residents, moving from a direct service model to a model that assists residents to find the service that best suits them amongst the 120 aged care service providers across Wyndham.

This means residents will need to transfer to a new service provider of their choice for services such as home maintenance and modifications, assistance with cleaning and household chores, personal care such as showering and dressing, community social activities, respite for carers, delivered meals, Lunch with the Bunch, 121 transport and community transport.

There are currently more than 120 aged care service providers in Wyndham offering choice, quality and affordability. 

Eligible people aged 65 and over and Aboriginal people aged 50 and over can contact My Aged Care (hyperlink www.myagedcare.gov.au) to discuss their needs.  A plan is then developed and clients can choose providers through the My Aged Care website.

As we transition out of delivering these services, Council will strengthen our role in sector support, advocacy and support for the aged care community, including increasing our investment in the Community Connector Program, which provides residents with access to the information, support and services that they need, when and where they need them.

Wyndham City will also:

  • Strengthen our role in advocating for the needs of residents to ensure that the voices of residents are better represented at a State and Federal level;
  • Strengthen our role in planning for older residents to ensure that future infrastructure better meets the needs of residents; and
  • Continue our very successful Seniors Festival, Seniors Directory and Seniors Expo.

If you have any questions or would like any further information:

  • Call Wyndham City Council 1300 023 411
  • Visit the My Aged Care website www.myagedcare.gov.au
  • Call My Aged Care 1800 200 422

What is the Wyndham City Aged Care Service Statement?

The Wyndham City Service Statement provides the decision-making framework and principles for current and future aged care service planning.  The Statement commits Council to a holistic approach to support the experience of ageing in Wyndham.

Download Wyndham City Aged Care Service Statement

If you have any questions or would like any further information;

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