Smoke from a Wood Heater
A wood fire can be a problem for your neighbours if there is excessive smoke. The smoke can reduce visibility and cause discomfort for people with respiratory problems. In the majority of cases the issue is the wood being used. Tips to ensure the wood burns correctly:
- Always burn dry, well-seasoned and untreated wood. This wood burns more cleanly and more efficiently.
- Stack wood under cover in a dry and ventilated area
- Use small logs
- Burn the fire brightly
If there is excessive smoke from your neighbour’s fire you need to approach them directly and work together to resolve the problem. If talking to your neighbour does not resolve the issue, you can visit our Customer Service Request Portal.
If talking to your neighbour does not resolve the nuisance, you could contact the Dispute Settlement Centre of Victoria (DSCV) on 1300 372 888 to work on a solution to settle the problem.
Fire Season
During the fire danger period as set by the Country Fire Authority you cannot light a fire in the open or in an incinerator on your property.
To report an issue visit our Customer Service Request Portal.