The Victorian Government further eased restrictions from 11.59pm Sunday 22 November 2020 as the last step in the roadmap to reopening Victoria.  For further details click here.

Keeping your workplace safe

Every business that is open in Victoria must have a COVIDSafe Plan and follow the six COVIDSafe principles to help prevent future outbreaks of coronavirus (COVID-19).

COVIDSafe Plan template is available to help businesses plan and take action to prevent the introduction of coronavirus (COVID-19) in the workplace.

Guidance and frequently asked questions are available for different sectors.

Businesses can also access a collection of signage, posters and questionnaires to assist in communicating key messages to workers and customers.

Coronavirus (COVID-19) translated information for people from culturally and linguistically diverse backgrounds is also available online for businesses and industry. Businesses can also call 13 22 15 and request a free translator.


A range of assistance is available from the government and other organisations to support businesses impacted by coronavirus (COVID-19). If you have any questions about federal and state government support, you can phone Business Victoria 132215.


On 13 September the Victorian Government announced a $3 billion package to help businesses survive and keep Victorians in jobs.  The package includes cash grants, tax relief and cashflow support for businesses that have been most affected by COVID-19 restrictions.  For details visit

Key components currently available include:

Sole Trader Support Fund

The Sole Trader Support Fund provides support to non-employing Victorian sole traders operating out of commercial premises or locations within specific sectors.

Through this program, eligible sole traders who have been impacted by COVID-19 restrictions will receive a grant of $3,000 that can be used towards their overhead costs and to help their transition to COVID Normal.  The closing date has been extended to 30 December 2020.

Closing date: 11.59pm on 30 December 2020
(unless funds have already been exhausted)

First Peoples' COVID-19 Business Support Fund

This fund supports Victorian Aboriginal businesses that have been affected by trading restrictions introduced to slow the spread of COVID-19.  Eligible businesses will be provided with a one-off grant of up to $10,000.

Grants can be used to help to meet business costs including rent and salaries, develop marketing activities or pivot the business offering in response to the current environment.  Businesses must be a certified Victorian Aboriginal business through the Kinaway Chamber of Commerce to be eligible.

Closing date: 11.59pm on 29 January 2021
(unless funds have already been exhausted)

Small Business Digital Adaption Program
This program allows eligible businesses to trial selected digital products from suppliers who have partnered with the Victorian Government and then choose one of these products to purchase. Products include website, e-commerce, finance and digital business management tools. Once businesses have purchased a product, they can apply for a rebate of $1,200 to access the product for 12 months.

The program also offers free digital adaptation training and workshops to help registered businesses adopt and implement online tools in their business.

Before registering for the program, please check eligibility and read the program guidelines and the frequently asked questions (FAQs).

Closing date: 11.59pm on 28 February 2021
(unless funds have already been exhausted)

Assistance to help Victorian exporters

The government’s export assistance package aims to help Victorian exporters get their products to market by addressing logistics and supply chain issues caused by the pandemic as well as establishing new trade channels.

Click for Vic Campaign
The Click for Vic campaign launched by Visit Victoria encourages more Victorians to support local businesses.  Find out how you can get your business involved.

Waivers and Deferrals
The Victorian Government continues to provide payroll tax deferrals, liquor license fee waivers and other waivers and deferrals of charges.


Free Business Mentoring – Victorian Chamber of Commerce & Industry
The Victorian Government has partnered with the Victorian Chamber of Commerce and Industry (VCCI) to deliver a free business mentoring program to help small businesses.  Eligible business owners can receive up to four 2-hour mentoring sessions with an experienced professional who will help them make informed decisions about the future of their business.

Low Cost Business Mentoring – Melbourne Innovation Centre
The Melbourne Innovation Centre offers low cost mentoring (subsidised by the Australian government) through two different programs.  The cost of the mentoring is $25 for 2 hours (maximum of 4 hours) and is subject to availability.

  • Australian Small Business Advisory Program (ASBAS) - digital marketing mentoring
  • Business Resilience Program - business resilience mentoring

If you are interested in the mentoring register here.  You will then be contacted by the Melbourne Innovation Centre who will discuss your needs and determine which program is the most suitable for you.  You can also get access to workshops, webinars and other resources.

Working for Victoria – matches employers & job seekers
The Working for Victoria Fund helps Victorians who have lost their jobs due to COVID-19 find new employment opportunities. 

Financial Assistance for self-isolation or quarantine
The Victorian Government is providing financial assistance to Victorian workers who are self-isolating or quarantining.  You may be eligible for a one-off $450 Coronavirus (COVID-19) Test Isolation Payment while you wait for the results of your COVID-19 test.  On the other hand, if you’ve been instructed by the Department of Health and Human Services to self-isolate or quarantine at home because you are either diagnosed with coronavirus (COVID-19) or are a close contact of a confirmed case you may be eligible for a one-off $1500 Coronavirus (COVID-19) Worker Support Payment


The Australian Government is providing financial support to businesses impacted by COVID-19.  Subject to eligibility, this includes support such as the JobKeeper Payment which has been extended to March 2021, cash flow assistance, apprentice wage subsidies, loan guarantees and early access to superannuation.

Under the JobKeeper Payment, businesses impacted by COVID-19 are able to access a wage subsidy to continue paying their employees.  The payment rate of $1,500 per fortnight for eligible employees and business participants was reduced to $1,200 per fortnight from 28 September 2020 and will reduce to $1,000 per fortnight from 4 January 2021. From 28 September 2020, lower payment rates also apply for employees and business participants that worked fewer than 20 hours per week.

To be eligible for the JobKeeper Payment after 27 September 2020, businesses and not-for-profits will have to meet a further decline in turnover test for each of the two periods of extension, as well as meeting the other existing eligibility requirements for the JobKeeper Payment.   

The Australian Government’s Coronavirus COVID-19 website is regularly updated to give you the latest Coronavirus news, updates and advice from government agencies across Australia. 


Rates – Commercial, Agricultural & Industrial
Businesses can apply to defer their commercial, agricultural or industrial rates until 31 December 2020.  This applies to 2019/20 outstanding rates and the first instalment for 2020-2021.  This means that interest penalties on rates owing will be waived from the time of application to 31 December 2020.  If you would like to defer your business rates complete the form here.

Residential Rates
Residential ratepayers can apply to defer their rates until 31 December 2020 and apply for a $100 rebate on their rates if they are receiving JobKeeper.

Environmental Health Premises Permit Renewal Fees
Wyndham City is providing a 50% discount on permit renewal fees for environmental health premises (includes food and beauty premises) until 28 February 2021.  Businesses do not need to apply as this will occur automatically.  New applicants will be required to pay the full annual fee.     

Footpath Trading Permit Fees
Footpath Trading Permit Fees will be waived until 31 August 2021.  Businesses in shopping strips, town centres and activity centres who are already using footpath trading to full capacity, may also apply for a Temporary Commercial Use of Outdoor Space Permit.  Find out more about options for extending Outdoor Dining and Trading in Wyndham.

Permit Fees for Personal Training and Group Training
Permit fees for both Personal Training and Group Training will be waived until 31 December 2020.  You can apply for a permit here.

In other support measures, Wyndham City has provided relief for sporting club hire and licensing, rent relief for commercial operators occupying Council owned buildings and waived some parking fees in the Werribee City Centre.

Free Business Training
Wyndham City provides free business training on a range of topics. 

If you have any questions please complete this enquiry form or phone 9742 8170.


 Wyndham City Council
Economic Growth Unit
Phone 9742 8170
or complete an enquiry form


For questions about support for businesses in Wyndham

Victorian Government
Business Victoria Hotline 132215


Information about government support for business

Victorian Government
Department of Health & Human Services
Coronavirus Hotline
1800 675 398

If you suspect you have Coronavirus phone the hotline. 

The website includes information about business restrictions.

Victorian Small Business Commission
Phone 13 87 22

Help with small business disputes including payment of rent.  Free mediation services available.

Fair Work Ombudsman
Phone 13 13 94


Coronavirus and Australian workplace laws.  Help you understand your rights and responsibilities at work during the Coronavirus outbreak.

Victorian Chamber of Commerce & Industry
Phone 8662 5333


Information to assist businesses impacted by COVID-19.  They are also offering free business mentoring as part of a Victorian Government support initiative.

Free Business Webinars & Events

The Upskill My Business government site connects you to short courses, online events and resources from the state’s top education providers and industry experts.

In addition, organisations such as the Australian Taxation Office and the Melbourne Innovation Centre  provide free webinars on a range of business topics.


Wellbeing and Mental Health Support for Small Businesses in Victoria

Through this government initiative, Victorians dealing with the challenges of running a small business can get the mental health support they need to help them navigate the impacts of COVID-19.




Email the Economic Growth team at Wyndham City, submit a  Business Enquiry Support Form or phone 9742 8170. 

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