We understand the concern in the business community as Coronavirus (COVID-19) affects the ability of many businesses to continue trading, pay staff wages and ensure long-term viability.

A range of support is available for businesses impacted by COVID-19 with key contact information set out below. 

Please note that the Australian Government’s Coronavirus COVID-19 website is regularly updated to give you the latest Coronavirus news, updates and advice from government agencies across Australia.  This includes the latest restrictions on businesses and the new JobKeeper payment which aims to keep more Australians in jobs and support businesses affected by COVID-19.

Financial Support

The Australian Government will provide financial support to businesses impacted by COVID-19.  Subject to eligibility, this includes support such as the new JobKeeper Payment, cash flow assistance, apprentice wage subsidies and loan guarantees.

Under the JobKeeper Payment, businesses impacted by COVID-19 will be able to access a Government subsidy to continue paying their employees.  Affected employers will be able to claim a fortnightly payment of $1,500 per eligible employee from 30 March 2020 for a maximum period of six months.

The Victorian Government has set up a $500 million Business Support Fund to assist small to medium businesses most impacted by the COVID-19 outbreak. Eligible businesses can apply for a one-off $10,000 grant which can be used towards costs such as utilities, rent and salaries, and activities to support business continuity planning. More information is available here.

Wyndham City Council is currently developing a $5m WYNLocal Economic Support Package that includes a small business support program as well as rates and fees relief for businesses.

Australian banks have agreed to defer loan repayments for small businesses affected by COVID-19 for six months.

Contact details are set out below for further information about these assistance measures.

Australian Government
Phone 13 28 46

Federal Government website Includes specific details about financial support for sole traders, employers and companies plus the new JobKeeper payment  You can register your interest in the new JobKeeper payment here.

Business Victoria Hotline
Phone 132215

Victorian Government website with coronavirus information and support for businesses.
Phone the Business Victoria Hotline to find out about the Business Support Fund grant and other assistance. 

Wyndham City Council
Phone 9742 0777

Wyndham City Council is currently developing a $5m WYNLocal Economic Support Package that includes rates and fees relief and other initiatives for business.  Details will be included on this website when they are available.

Australian Taxation Office
Phone 1800 806 218

The Australian Taxation Office is implementing processes to ensure that you have access to government support measures as quickly as possible.  These measures include: early access to superannuation, providing cash flow assistance to employers, increasing the instant asset write off and accelerating depreciation deductions.

Service Australia

Check this website for information about government payments to individuals affected by COVID-19.
You can register your intention to claim a Centrelink payment so that you don’t have to visit or call Centrelink.

Australian Banking Association

Information about how Australian banks will defer loan repayments for small businesses affected by COVID-19 for six months.

Health & Safety

Department of Health & Human Services
Coronavirus Hotline
(if you suspect you have Coronavirus)
Phone 1800 675 398

If you suspect you have coronavirus COVID-19 call the dedicated hotline available 24/7.

Check the website for the most current health information, resources and advice about COVID-19 including a Fact Sheet for Employers.

WorkSafe Victoria
Phone 1800 136 089 (Advisory Service)

Website includes a guide for employers on preparing for a pandemic.

Mental Health Support

Check the Business Victoria website for organisations and helpful resources

If you’re experiencing stress organisations such as Lifeline and BeyondBlue can help. Check the Business Victoria website for details of these and other organisations.

Other Advice, Resources & Support

Victorian Chamber of Commerce & Industry

Phone 8662 5333

Resources for businesses including details about business closures, government economic survival packages and financial impacts. Free business webinars are also available.  The Victorian Chamber of Commerce & Industry is currently offering free membership to Victorian businesses which includes access to workplace relations advice and other support.

Victorian Small Business Commission

Help with small business disputes including payment of rent.

Free Business Webinars

Covering topics such as workplace laws, tax and digital marketing.

Organisations such as the Australian Taxation Office, the Victorian Chamber of Commerce & Industry and the Melbourne Innovation Centre currently provide free webinars on a range of business topics.  Many of these are listed on Wyndham City Council’s website.

Handy Fact Sheets

Not sure what help is available? Summary of government help available

Small or medium business with reduced cash flow? Government help to boost your cash flow  

Is your business financially distressed? Government help to support you

Assisting the economic recovery: Government help to support you to grow

Employ an apprentice or trainee? This support is for you

Are you a sole trader that has lost business? Government support for you and your business.

Household finances hit by reduced work? Government help to support your family budget and Payments to support households

To keep up to date:

Any questions? 

Email business@wyndham.vic.gov.au

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