The Freedom of Information Act 1982 (FOI Act) provides members of the public with a legal right of access to documents held by Council.

Wyndham Council is a large organisation delivering more than 100 services to the community. We recognise that providing our customers with a high standard of service that meets expectations is critical.

The Customer Charter reflects Wyndham City Council’s dedication to putting our customers at the centre of everything we do.

Wyndham City recognises the importance of good complaints management as part of a quality customer service system.

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