Refund Request For Overpayment of Rates

You can request a refund for a Rates overpayment / incorrect payment or transfer of a payment on an incorrect property.

Refunds will only be processed if the account is in credit, alternatively you may wish to leave the overpayment and have this deducted from your next rates payment.

Processing a refund request may take up to 14 calendar days from the date council receives a completed application.

To apply, please download and complete the Rates Overpayment Refund Application and return:

By mail: PO Box 197 Werribee, Victoria 3030
By email: mail@wyndham.vic.gov.au
In person at one of our Customer Service Centres

Acknowledgement of Traditional Custodians

Wyndham City Council recognises Aboriginal and Torres Strait Islander peoples as the first Peoples of Australia. We acknowledge the Bunurong and Wadawurrung Peoples as Traditional Owners of the lands on which Wyndham City operates. The Wadawurrung and Bunurong Peoples have and always will belong to the Werribee Yalook (river), creeks, stars, hills and red clay of this Country. We pay respect to their Ancestors and Elders who always have, and always will, care for Country and community today and for future generations.