As we stay at home to reduce the spread of Coronavirus (COVID-19), the isolation can be challenging.

Feeling lonely can affect people of all ages, especially when we are missing those day-to-day social interactions in our neighbourhood and may also be isolated from family and friends.

Wyndham City Council’s new Check in & Chat service is a phone chat service available to anyone in the community, who may be feeling lonely and would benefit from a regular phone check in and friendly chat.

The free service is an extension of Council’s existing Social Support Service for vulnerable and elderly clients, which provides regular social support and welfare checks.

Check in & Chat is a one-on-one phone chat service, where you’ll be paired with a friendly staff member for a regular chat at a scheduled time and day.

The service operates on weekdays, between 9am – 5pm and is open to all ages.

Staff can also help direct you to other resources and organisations for support, including crisis support, counselling, mental health services and family support.

With multilingual staff, the service is also available in languages other than English including Punjabi, Hindi, Mandarin, Tamil, Tigrinya, Amharic, Gujarati, Konkani and Spanish.

Further languages are also supported through TIS National translating and interpreting service on 131 450 (just let them know you’d like to speak with Wyndham City Council on 9742 0777).

If you’re feeling like you need to connect with someone over the phone or you know someone who is vulnerable and could use a boost of support, please contact Council on 9742 0777 or complete the enquiry form below.

For all other general Council enquiries, please contact Customer Service at mail@wyndham.vic.gov.au

Check in & Chat Enquiry Form

Privacy Statement

Your personal information is being collected by Council to register your interest in the ‘Check in & Chat’ service. Your personal contact information will be stored in Council’s Customer Database and used to identify you when communicating with Council and for the delivery of services and information.  For further information on how your personal/health information is handled, visit Council’s Privacy Policy at: www.wyndham.vic.gov.au/privacy-policy

Contact Details
Which suburb do you live in (required)
Do you require an interpreter? (required)
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