The WyndhamAI Business Concierge is a free service delivered by RMIT University in partnership with Wyndham City Council.
Designed for small and medium-sized businesses in Wyndham, this free service provides one-to-one access to independent AI expertise. Businesses can explore opportunities, undertake an indicative readiness check and receive practical guidance on possible next steps.
Whether you are curious about AI, in the early stages of adoption, or considering a larger investment, the Concierge provides independent advice to help you make informed decisions.
The WyndhamAI Business Concierge sits between the WyndhamAI Workshops and WyndhamAI Sprints. It provides a practical next step for businesses looking to move from general awareness to a clearer understanding of how AI may apply to their business.
Location
The WyndhamAI Business Concierge will be available at the RMIT Business & Technology Studio - SPARK Business & Innovation Hub, 600 Sneydes Road Werribee.
Face-to-face appointments will be offered by arrangement on selected dates, subject to availability. Limited online support and follow-up guidance may also be offered depending on business needs and program capacity. The service will be delivered by a dedicated RMIT University AI specialist working directly with Wyndham businesses.
Service Details: What's Included?
One-to-One Guidance
Meet directly with an AI specialist to discuss your business, challenges and opportunities.
Identify Opportunities
Explore where AI may create value in your business and help address specific challenges or opportunities.
Indicative AI readiness check
Understand your readiness for AI by considering:
- Data and information
- Existing capabilities
- Organisational readiness
Independent Tool and Vendor Guidance
Receive independent advice on AI tools, approaches and vendors that may be suitable for your business. This may include examples of commonly used AI tools where relevant to your needs. References to specific tools, products or vendors are examples only and do not constitute an endorsement, procurement recommendation or formal vendor due diligence.
Next-Step Pathways
Based on your needs, you may be referred to:
- WyndhamAI Sprints
- Further learning opportunities
- Alternative pathways
Outcomes
The WyndhamAI Business Concierge helps businesses better understand where AI may create value and what steps may be needed before investing further.
Businesses may leave the service with:
- Greater understanding of AI opportunities
- A clearer understanding of business challenges and opportunities where AI may create value
- Better understanding of their readiness for AI adoption
- Independent advice on suitable tools, approaches or vendors
- A recommended next step based on their needs
The Service aims to help Wyndham businesses make informed decisions about whether, where and how to proceed with AI.
Benefits to Your Business
Save Time
Get practical advice tailored to your business and focus on opportunities.
Make Informed Decisions
Receive independent advice before investing time or money in AI tools or projects.
Understand Your Readiness
Get a clearer picture of how ready your business is for AI and what steps may be needed first.
Identify Opportunities
Explore where AI may help address business challenges or create value for your business.
Access Expert Support
Meet one-on-one with an RMIT AI specialist through the Wyndham City Council and RMIT University partnership.
Eligibility
The WyndhamAI Business Concierge is primarily designed for Wyndham-based or registered small and medium businesses that:
- Are curious about AI or in the early stages of adoption
- Have attended a WyndhamAI workshop and want to take the next step
- Need practical advice before pursuing a larger AI project
- Are seeking guidance on AI tools, platforms or vendors
- Want to better understand AI opportunities within their business
The service may also be available to selected Wyndham based community organisations and sector stakeholders where appropriate.
Cost
The WyndhamAI Business Concierge is a free service delivered through the Wyndham City Council and RMIT University partnership.
How to Book
Businesses can book a free concierge appointment through the Wyndham City website.
- Complete the online application form.
- Tell us a little about your business and the challenge you'd like to explore.
- A member of the WyndhamAI Business Concierge team will contact you to arrange a suitable appointment.
Application Form
For enquiries, please contact Wyndham City Council’s Economic Development team at business@wyndham.vic.gov.au or 9742 8170.