Online Services Upgrade

We’re updating our online services to make it easier to apply, pay and manage your permits, properties, registrations and certificates online.

From 1 July 2026, residents will be able to access more services in one place, create an account, track requests and manage their information online.

There will be no interruption to our services during this transition. However, some requests and transactions may take slightly longer to process while we move to the upgraded system.

Customers can continue to access our services through all usual channels, including online, phone and in-person services, as normal.