You can request a refund for a rates overpayment / incorrect payment or transfer of a payment on an incorrect property.
Refunds will only be processed if the account is in credit. Otherwise, you may wish to leave the overpayment and have this deducted from your next rates payment.
Processing a refund request may take up to 14 calendar days from the date we receive your application.
Apply to transfer payment to a different property
You can also apply by email, post or in person by printing the relevant form: