About this form

Wyndham City Council has adopted a hardship consideration policy. A full version of the policy is available from Council's website.

Under Council’s hardship policy, assistance can be provided to owner occupier homeowners by way of one or more of the following:

  • Waiver of penalty interest
  • Waiver of legal costs 
  • Acceptance of a payment arrangement
  • Defer part of the rates 

Each application will be reviewed individually, and a plan agreed based on the specific circumstances.

Privacy Collection Statement

Your personal information is being collected by Wyndham City to allow Council to assess if penalty interest charged on outstanding rates and charges will create extreme financial hardship under Council’s Financial Hardship Assistance Policy. The information will be used by Council and its contracted debt collection agency for that purpose or a directly related purpose, but shall otherwise remain private within Council unless disclosure is required by law or consented to by you. You may apply for access and/or amendment of the information by writing to Council’s Privacy Officer.

Contact Details
Is this property your principal place of residence?
Financial information
Are you being provided financial support though CenterLink?
Note: This could be any payment through CentreLink, Veterans Affairs or being provided a Health Care Card
One file only.
64 MB limit.
Allowed types: gif, jpg, png, svg.
Do you have assets or interest in assets over the value of $10,000 other than your primary place of residence, your primary means of transport or superannuation?
Have you received or are you receiving any sort of support or financial counselling?
Proposed payment arrangement

Please propose a payment arrangement that is affordable for you to maintain while you are in hardship circumstances:

Frequency: (required)
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