Before Making Your Application

Planning Duty Counter Service

The Duty Counter Service provides basic informal verbal advice on planning related matters. If formal written advice is required the Duty Officer will advise you that Planning Controls Information Request (PIR) be submitted. 

If a permit is required, and so advice is requested as to whether the proposal is likely to be granted planning consent, the Duty Officer will be likely to advise that an application be submitted for ‘Pre-Application Meeting Advice’for proposals that are not straightforward.

There are 3 main options that will allow you to obtain this information and guidance:

  • Planning Duty Counter Service
  • Planning Controls and Information Requests
  • Pre-Application Planning Advice

The Planning Duty Counter Service is available at:

  • Wyndham Civic Centre Monday - Friday 9am – 4pm 

The Planning Duty Counter Service can provide advice and information on:

  • The planning permit process
  • The planning information request (PIR) process
  • The demolition process (Form A and Form B)
  • The subdivision process
  • Copies of permits and plans process
  • When a planning permit is required
  • Liquor Licence query
  • Viewing the planning register
  • Viewing advertising plans on line
  • Relevant Wyndham Planning Scheme queries and forms

For more information, please call 1300 023 411

Planning Controls and Information Requests

Certain ‘Buildings and Works’ or ‘Changes of Use’ do not require a Town Planning Permit. The types of works or uses that do not trigger the need for a planning permit are dependent on a range of factors, including the Zoning of the land or the scale or intensity of the proposed use and overlays applied to the land.

In addition to planning controls, there may be restrictions or covenants that apply to parcels of land which may also limit what can occur. This information will be shown on the Land Title.  A copy of the Land Title can be obtained from Property & Land Titles website.

In order to find out if the proposed works trigger a planning permit, it is recommended that a Planning Controls and Information’ (PIR) request be submitted to the Town Planning Department. This document will provide written confirmation as to whether a permit is required or not. The purpose of the PIR is to provide formal written advice as to whether a planning permit application is required to be submitted obtained.

Make a Planning Controls and Information (PIR) Request

Wyndham Neighbourhood Character Policy
Planning Terms and definitions

The Glossary of Planning Terms explains some of the planning terminology.

  • General Terms
  • Advertising Terms
  • Land Use Terms
  • Nesting Diagrams

Visit https://planning-schemes.app.planning.vic.gov.au/wyndham.