Pay your rates

At the beginning of the financial year in July, you will receive a rates notice that will tell you your rates balance for the year. 

You can pay your balance in four instalments throughout the financial year. These are due on: 

  • 30 September 
  • 30 November 
  • 28 February 
  • 31 May. 

If you want to pay in full you can do so by 30 September. 

If you do not pay according to the instalment schedule, you may be charged interest on the outstanding balance. 

Pay by BPAY

Pay through BPAY by contacting your bank or other financial institution. 

You will need the biller code and reference number from your rates notice. 

A minimum payment of $20 applies for BPAY. 

Pay online

To pay your rates online, you will need to log into your customer account. You can pay using Mastercard, Visa or Amex.   

Log in

If you do not have a customer account, you will be asked if you would like to create one. Once you have registered, you will need to wait for your applications or transactions to be linked to your new account. This may take a couple of days. 

Pay by direct debit

You can apply to pay your rates through direct debit. 

You can choose to pay: 

  • on the four instalment dates throughout the year 
  • monthly (10 payments starting from September) 
  • fortnightly (20 payments starting from September). 

Your direct debit must be deducted from a cheque or savings account. We cannot process direct debits from credit cards. 

Set up direct debit

You can also apply by email, post or in person by printing the Set up a direct debit form (PDF 295 KB).

Pay by phone

You can pay by debit or credit card by calling Australia Post on 13 18 16. 

You will need to provide the Billpay code and bank reference number shown on the front of your rates notice. 

Pay in person

Pay your rates in person by visiting:  

You can pay using Mastercard, Visa, Amex, eftpos, money order or cheque. The Wyndham Civic Centre also accepts cash.