The Federal Government’s reforms to Australia’s aged care system gives older people and their families the ability to ‘shop around’ for services, in turn giving them greater choice and control over who provides in-home care.

Find out more about what this means for you or your loved one in the drop downs below.

Wyndham City Aged Care Support Services

What is changing in Aged Care?

The Federal Government is changing the way aged care services are funded and delivered.

The changes will increase choice, quality and affordability of programs for clients.

From 31 December 2024, Council will change the way it supports its older residents, moving from a direct service model to a model that assists residents to find the service that best suits them amongst the 120 aged care service providers across Wyndham.

This means residents will need to transfer to a new service provider of their choice for services such as home maintenance and modifications, assistance with cleaning and household chores, personal care such as showering and dressing, community social activities, respite for carers, delivered meals, Lunch with the Bunch, 121 transport and community transport.

There are currently more than 120 aged care service providers in Wyndham offering choice, quality and affordability. 

Eligible people aged 65 and over and Aboriginal people aged 50 and over can contact My Aged Care (hyperlink www.myagedcare.gov.au) to discuss their needs.  A plan is then developed and clients can choose providers through the My Aged Care website.

As we transition out of delivering these services, Council will strengthen our role in sector support, advocacy and support for the aged care community, including increasing our investment in the Community Connector Program, which provides residents with access to the information, support and services that they need, when and where they need them.

Wyndham City will also:

  • Strengthen our role in advocating for the needs of residents to ensure that the voices of residents are better represented at a State and Federal level;
  • Strengthen our role in planning for older residents to ensure that future infrastructure better meets the needs of residents; and
  • Continue our very successful Seniors Festival, Seniors Directory and Seniors Expo.

If you have any questions or would like any further information:

  • Call Wyndham City Council 1300 023 411
  • Visit the My Aged Care website www.myagedcare.gov.au
  • Call My Aged Care 1800 200 422

What is the Wyndham City Aged Care Service Statement?

The Wyndham City Service Statement provides the decision-making framework and principles for current and future aged care service planning.  The Statement commits Council to a holistic approach to support the experience of ageing in Wyndham.

Download Wyndham City Aged Care Service Statement

If you have any questions or would like any further information;

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