Local Paediatric Support Services and Therapists


Aboriginal & Torres Strait Islander Support Services

Autism Spectrum Disorder

Amaze (Formerly Autism Victoria)

Address: 24 Drummond Street, Carlton (Near the cnr of Drummond & Victoria Streets)
Postal Address: PO Box 374, Carlton South, Vic 3053
Tel - Infoline:  1300 308 699
Email:  info@amaze.org.au   
Website:  www.amaze.org.au

Amaze helps individuals on the autism spectrum, their parents/carers and families, support groups, autism professionals, schools and all others who need information and assistance on the subject of autism.

Raising Children Network

Useful information on popular ASD topics such as; Learning about ASD, Behaviour, Communicating, Development, Therapies & services, Health & daily care

Website:  www.raisingchildren.net.au

Or Search:  “Autism Spectrum Disorder” for further information

ASD Transition Statements

This ‘ASDs Transition Learning & Development Statement’ was developed to supplement the DEECD ‘Transition: Positive Start to School Learning and Development Statement’. This additional information assists parents and professionals to have a shared understanding of the child’s symptoms of ASD, profile of abilities and how these impact upon him/her. It includes a summary of previous assessments and reports. It also provides information on the student’s learning profile and what teaching and management strategies are currently the most successful.  Visit http://www.med.monash.edu.au/assets/docs/scs/psychiatry/asds-transition-statement.pdf

Yellow LadyBugs

Yellow Ladybugs is dedicated to the happiness, success and celebration of autistic girls and women.  Yellow Ladybugs is a volunteer community group who proudly create social events, similar to birthday parties, where girls can come together and have the opportunity to meet and bond over their similar journey.  They have a website (link below) and also a Facebook page.

Website - https://www.yellowladybugs.com.au/


Sensory Tools offers leading-edge treatment courses and products that specifically address issues associated with Sensory Processing, Autism, Asperger’s, ADHD.  Visit https://sensorytools.net/

Sensory Oasis for Kids: Sensory Products for Special Kids with Special Needs Proudly Australian owned & operated, Sensory Oasis for Kids is a Melbourne-based online & retail store run by a mum of three amazing Autistic boys.  Visit https://www.sensoryoasisforkids.com.au/

Download - Autism Spectrum Disorder Information

Child Protection/Child First

Child Protection

You should contact Child Protection if you have reasonable grounds for believing a child has suffered, or is suffering significant harm as a result of abuse or neglect and that their parent has not protected or is unlikely to protect the child from harm of that type.  A reasonable belief does not require proof.

All Early Childhood Educators are MANDATED to report to Child Protection.  This means Educators are legally obliged to report suspected child abuse.

Child Protection provides child-centered, family-focused services to protect children and young people from significant harm caused by abuse or neglect within the family. The family does not need to be notified or to give their consent to be referred to Child Protection.

For more detailed information, download the page here:

Download - Child Protection Information

Child First

Child FIRST is an easily accessible, community-based point of entry for children, young people and families needing support. All families need support to meet their own and their children’s needs. Some families need a family support service when they are experiencing difficulties that make them more vulnerable, and impact on their parenting and family life.

A referral to Child FIRST may be the best way of connecting vulnerable children, young people and their families to the services they need to protect and promote their healthy development.

A Child First referral is preferably made with parental consent and input.

Download - Child First Information

Community Health


A community health service works in partnership with the local community to provide responsive, interconnected health and community services.  It is a not-for-profit organisation.


  • Psychology (for children)
  • Family Services                     
  • Dietetics
  • Counselling Services (for parents)
  • Dental Services
  • GP Services
  • Speech Therapy
  • Occupational Therapy
  • Podiatry 
  • Financial Counselling
  • Paediatricians

Child Health Team Services

The Child Health Team offers individual and group services. We can also work together with Kindergarten Educators. This often starts by visiting the kindergarten to observe how the child participates in the classroom. This can help us learn about the child’s developmental needs. Strategies may be provided to help support children at kindergarten.  

Occupational Therapy:

Paediatric Occupational Therapists look at the activities children take part in their everyday life. They help children to take care of themselves (self-care) participate in Kinder and learning (productivity) and enjoy life/leisure (play).  They can help children do activities by themselves so they feel confident when participating at different activities at Kindergarten.

Speech Pathology:

Paediatric Speech Pathologists work with families to help children communicate. They can help support children who have difficulties with their language (understanding and using spoken language), difficulties with saying sounds clearly, social conversation skills and stuttering. 

Psychology (Developmental and Educational):

The psychologist works closely with parents to help them support their child’s development at home. Parents are encouraged to work with the psychologist to help improve their child’s capacity for learning, socialisation and play skills, build emotional regulation or resilience skills and increase their child’s cooperation.

Download the IPC - Community Health Information


Drummond Street

Kidz Talk child counselling and support is a short-term, no-cost, Child Mental Health Service for children who are at risk of developing, or are experiencing mild to moderate emotional, mental health or behavioural difficulties. This could include; anxiety, depression, emotional and behavioural issues and issues related to upbringing and negative life experiences, such as family breakdown, grief, loss, abuse and trauma.

For many families and at certain times in a child’s family life, it can be difficult to understand a child’s behaviours or emotions. Seeking help early and talking to someone about what is going on for your child at home, preschool or school can help you to learn valuable new skills and strategies to help you and your child.

Part of the Australian Government’s Access to Allied Psychological Services Child and Mental Health Service (ATAPS CMHS) initiative and funded by Melbourne Primary Care Network, ATAPS CMHS provides evidence-based psychological therapies.

Download - Drummond Street Information

Better Place Australia

Children and teens face a range of issues such as family conflict, loss of loved ones, change of school, exams, puberty and peer pressure.

Sadly, every year many are affected by the breakdown of their parent’s relationship.

Better Place Australia is one of only two organisations funded by the Federal Government to deliver a program especially for supporting children and teens whose families have separated or are going through relationship difficulties.

Download- Better Place Australia Information

Early Childhood Early Intervention (ECEI)

In 2018, The Brotherhood of St Laurence partnered with the National Disability Insurance Agency (NDIA) to deliver Early Childhood Early Intervention (ECEI) services In Wyndham.

ECEI services support children 0-6 years with either a developmental delay or a severe disability in Western Melbourne. More information about this service can be found at: https://ndis.bsl.org.au/early-childhood-early-intervention/about-us/

Children do not need a diagnosis to refer – only one area of significant delay in their development (this can be in any area).


ECEI is designed to promote learning, development, wellbeing and participation in the community. This is done in partnership with the family, and with the family’s permission, any key people in the child’s life e.g. their Teacher/Educator. This is a FREE service.

Early Childhood Early Intervention support aims to:

  • promote the child’s learning, development and ability to participate in family, early childhood education and care settings and broader community life
  • Assist parents and families to have the knowledge, skills and support to respond to the needs of their child

ECEI support can be delivered by a range of professionals with specialist qualifications who apply their knowledge and expertise to support children to learn and develop. The professionals supporting a child may include:

Occupational therapist– Their specialist knowledge can contribute to supporting the development of a child’s independence in everyday activities including eating, dressing, toileting and a range of activities that are part of family life.

Physiotherapist- Contributes to supporting a child’s development in the areas of movement, posture and balance.

Speech pathologist – Will work in supporting a child who has difficulties talking, understanding speech, stuttering, eating and drinking, swallowing or drooling.

Psychologist– Can assist families to support a child’s social, emotional and overall development. They can provide advice and assistance to families including offering behaviour management guidance.

Specialist Early Childhood Educators– Educators who are trained in early years education and often special education. Educators are often part of ECEI teams and assist families to understand their child’s needs and to provide opportunities and experiences that support their learning and development.


The NDIS has engaged Early Childhood Partners around Australia to deliver the ECEI approach. Early Childhood Partners are experienced in providing early childhood intervention.  The Brotherhood of St Laurence is the Early Childhood Partner for Wyndham and their contact details are:

The Brotherhood of St Laurence

Level 1, 236 Hoppers Lane, Werribee

Tel – 1300 275 323

Email – ecei.access@bsl.org.au


Educators, families and others can contact the Brotherhood of St Laurence (BSL) if there are concerns about a child’s development.  BSL can help you to get information and access to supports. 

Families are provided with ideas on ways to help their child with their everyday living, learning and development.

As every child is different, the Brotherhood of St Laurence will tailor support to your child’s individual needs and circumstances.

The ECEI team will:

  • suggest which supports can best help the child and family. This could mean support from a general practitioner (GP), community health service or the National Disability Insurance Scheme (NDIS)
  • work with the family to find ways to support the child’s development and learning at home
  • help the family apply for the NDIS if needed

The referral form can be completed online or on paper. This can be found at:https://ndis.bsl.org.au/early-childhood-early-intervention/referral-form/


  • Early Childhood Educators (with parent permission)
  • Parents
  • Other service professionals (with parent permission), such as MCH Nurses, GP’s, PSFOs.


The Brotherhood of St Laurence

Level 1, 236 Hoppers Lane, Werribee

Tel – 1300 275 323

Email – ecei.access@bsl.org.au


NDIS ACCESS CHECKLIST:  https://www.ndis.gov.au/ndis-access-checklist.html

REFERRAL FORM:  https://ndis.bsl.org.au/early-childhood-early-intervention/referral-form/

The Association for Children with a Disability site:  www.ndis4kids.org.au


Medicare rebates for seeing therapists

  1. CHRONIC DISEASE MANAGEMENT PLAN (formerly known as an Enhanced Primary Care Plan)
  • Medicare rebate for a maximum of five allied health services per patient each calendar year from eligible providers.  Additional services are not possible in any circumstances.
  • A patient must have a GP Management Plan (GPMP)
  • Your GP will decide whether you would benefit from these services and, if so, will refer you for appropriate allied health services.
  • Allied health services must be provided by eligible providers who are registered with Medicare Australia.
  • Medicare rebates are available for up to 10 allied mental health services per calendar year to patients with an assessed mental disorder under the Better Access initiative.
  • Must be referred by a GP managing the patient under a GP Mental Health Treatment Plan. 
  • Allied mental health services under this initiative include psychological assessment and therapy services provided by clinical psychologists.


  • You need to visit your GP and ask the Doctor to complete a Chronic Disease Management Plan or a Mental Health Treatment Plan. You may need to book an extended consultation. To support your request, ensure your GP is aware that your child has ongoingdifficulties.
  • Your GP will then complete the required paperwork, which includes the referral to the allied health professional (i.e. speech pathologist, psychologist, physiotherapist, audiologist or occupational therapist). You can request a particular allied health professional if you have found one you want to use.


  • Contact the allied health professional to make an appointment and say you will be using a Chronic Disease Management Plan or a Mental Health Treatment Plan.
  • When you make your first appointment with the therapist, take your referral form from the GP with you.
  • When you pay for the service you must receive a receipt which includes the therapist’s name and provider number as well as details of the referring GP.
  • You can submit this to Medicare to receive the rebate.
  • NOTE:  You will need to register your bank details to receive a rebate from Medicare.

Download - How to get Medicare rebates for seeing therapists

Multicultural and Linguistic Support


Utopia is a refugee and asylum seeker health service providing primary care (GP services) at no cost to refugees and asylum seekers regardless of their Medicare status.

​Utopia is a non-government organisation, established by people who believe in health as a human right and that refugees and asylum seekers require services tailored to their needs.

​Utopia has experience in refugee health. This is not simply some add-on service to a mainstream health centre. Our services are specialised for the needs of refugees and asylum seekers. We offer onsite treatment for many conditions that mainstream GPs would be unable to provide. Our patients can access treatment close to their homes and avoid the costs and inconvenience of specialist visits for many conditions.

Located in Hoppers Crossing and services offered are:

  • Refugee Health assessments
  • Assistance with Centrelink forms 
  • Womens and Childrens Health
  • Psychology
  • General Practice 
  • Immunisations/Catch up 

5 Alexandra Ave, Hoppers Crossing

Tel – 8001 3049       Web:  www.utopiarefugeehealth.com      Email:  info@utopiarefugeehealth.com


Supported by VICSEG New Futures and Wyndham City

Culturally diverse playgroups for parents and young children are an important part of Australia’s early childhood services system. VICSEG playgroups actively support hundreds of families throughout the northern and western suburbs of Melbourne. Run in local schools and community centres, our playgroups support children’s bilingual language development and provide early learning experiences that promote positive pathways to kindergarten and primary school.

Parents also benefit from social support and friendship, as well as practical information about health, nutrition and child wellbeing. All our playgroups are free and facilitated by trained and experienced bilingual playgroup leaders.

Examples of some of the Playgroups which may be available in the community

  • Karen/Burmese
  • Chin/Burmese
  • Horn of Africa Women and Children’s Playgroup
  • Indian
  • Iranian
  • Japanese
  • Russian
  • Chinese/Mandarin
  • Spanish
  • South Sudanese
  • Pacific Island
  • Sri Lankan

For more information about the playgroups, please see the attached document with contact details.



FKA Children's Services has a long history of achievement in the provision of Early Childhood Services.  FKA Children’s Services is a state-wide service that advocates for children’s cultural and linguistic rights and provides professional development and support to education and care services in the provisions of culturally rich environments.

FKA can support early childhood professionals in a variety of ways:

  1. Professional learning
  2. Multicultural Resource Centre
  3. A helpful website that includes:
    1. Translated information to download for families
    2. Information Sheets for educators on specific cultures
  4. Cultural Inclusion Support Program

For details of a variety of Multicultural services available in Wyndham download the Multicultural and Linguistic Support information sheet.

Occupational Therapists (OT)

Paediatric occupational therapy focuses on helping children develop skills which enable them to achieve their best abilities in areas including independence in self-care, sensory processing, fine motor skills and gross motor skills.

The term ‘occupational’ in occupational therapy refers to the ‘occupations’ of our daily life. For a child this usually is kindergarten/school, self-care or play.

Occupational Therapy works towards helping to make ‘life easier’ for children with developmental challenges.

Download the document here to find out more information, eg When to seek support, how to refer and details of some Occupational Therapists in the Wyndham area. 

NB the list of services included in the document is not exhaustive and is not a list of recommended services by the PSFO Service.  If you discover any new services in your area, we would be happy to add them to our list, please send details to psfo.service@wyndham.vic.gov.au.



A Paediatrician is a doctor who specialises in children’s health and development.


A referral to a Paediatrician would be made to gain support for any child showing concerns related to their learning, growth or development.

This may include:

  • Developmental delay, including language delay
  • Behaviour problems such as attention problems, aggression, poor emotional regulation, defiance and social challenges
  • Autism Spectrum Disorder (ASD) or suspicions of ASD
  • Attention Deficit/Hyperactivity Disorder (ADHD) or suspicions of ADHD
  • Sleep and eating problems
  • Learning difficulties
  • Continence problems such as daytime wetting, soiling, constipation, night-time wetting
  • General medical conditions such as asthma, eczema, food allergies, abdominal pain, failure to thrive, urinary tract infections
  • Follow up for babies born prematurely or term babies who experienced difficulties during their neonatal period

Download the document here to find out more information, eg How to refer and details of some Paediatricians in the Wyndham area.

NB the list of services included in the document is not exhaustive and is not a list of recommended services by the PSFO Service.  If you discover any new services in your area, we would be happy to add them to our list, please send details to psfo.service@wyndham.vic.gov.au.

Download – Paediatricians listings



Developmental Psychologists work with you and your child if you have questions or worries about your child in the areas of behaviour, emotions and social skills. This may include stress and anxiety issues and/or processing traumatic experiences. Therapy delivered by a Psychologist aims to improve children’s resilience, capacity to cope and thrive.

Download the document here to find out more information, eg When to seek support, how to refer and details of some Child Psychologists in the Wyndham area.

NB the list of services included in the document is not exhaustive and is not a list of recommended services by the PSFO Service.  If you discover any new services in your area, we would be happy to add them to our list, please send details to psfo.service@wyndham.vic.gov.au.

Speech Therapists

A speech therapist sees children who experience difficulties with talking or understanding language, including the social use of language as needed in conversing with others, asking for help etc. Advice is available to families in regards to encouraging language development at home. Speech therapists also work with children who have problems eating, drinking or other oral motor issues.

Download the document here to find out more information, eg When to seek support, how to refer and details of some Speech Therapists in the Wyndham area.

NB the list of services included in the document is not exhaustive and is not a list of recommended services by the PSFO Service.  If you discover any new services in your area, we would be happy to add them to our list, please send details to psfo.service@wyndham.vic.gov.au.


Other Useful Tip Sheets/Resources/Newsletters


Newsletters - 2021

Newsletters - 2020

Newsletters - 2019

Newsletters - 2018

Tip Sheets

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