UPDATE: Kindergarten services will be temporarily suspended at all Wyndham City managed sites, effective Tuesday 24 March.

The decision to temporarily suspend these services is done as part of efforts to reduce the spread and impact of Covid-19. We are committed to taking the necessary precautions to keep our community and staff healthy and safe. At present, the duration of closures is currently unknown, but we will continue to monitor the situation and provide you with up-to-date information. Credits will be given for services that are not able to be delivered.

The Kindergarten enrolment and administration team continues to operate during this time. Please contact them on 9742 8147 in should you require any additional information or support.

_______________________________________________________________________________________________________________________________________Dear

Dear Kindergarten families,

Kindergarten services will be closing at all Wyndham City sites, effective Tuesday 24th March.

I write to you in relation to the rapidly evolving situation with Covid-19. Wyndham City Council has decided to temporarily suspend early kindergarten services at Wyndham City sites as of Tuesday 24 March.

The decision to temporarily suspend these services is done as part of efforts to reduce the spread and impact of Covid-19. We are committed to taking the necessary precautions to keep our community and staff healthy and safe.

While the duration of these closures is currently unknown, we will continue to monitor the situation, and liaise with health and education authorities and provide up-to-date information to you directly.

As payments for kindergarten fees have been made for 2020, credits will be given to Wyndham City managed kindergarten services that are not able to be delivered.

We are currently looking at how we can continue to support your children’s learning and education through these temporary closures, and will continue to provide you with opportunities and tips throughout. Our educators will make contact with you in the near future to discuss your child’s education needs.

In the meantime, we encourage you to sign up to our online Library service. This free service is available 24 hours a day, 7 days a week and includes eBooks, eMagazines, eAudiobooks a vast range of learning resources for all ages, movie streaming, children’s storytime and more.

For more information on Covid-19, and tips on remaining safe and healthy please see the attached FAQs.

For more information on Council services, closures, or general enquiries phone 9742 0777 or visit www.wyndham.vic.gov.au/contact-us

For more information, contact the Enrolment and Administration team on 9742 8147.

If you suspect that you or a family member has Covid-19, you should call, not visit, your GP or ring the National Covid-19 Hotline on 1800 020 080.

For the most current information, resources and advice please visit The Department of Health and Human Services website, https://www.dhhs.vic.gov.au/coronavirus

Take care of yourselves and your families during the challenging time.

Kind regards,

Allison Kenwood
Director, City Life
Wyndham City Council

Kindergarten Closure FAQ

Why are kindergartens closing?

We are committed to taking the necessary precautions to keep our community and staff healthy and safe, while doing all we can to reduce the spread and impacts of Covid-19. As part of these efforts, we have decided to temporarily suspend all Council managed kindergarten services.

How long will this continue?

While the duration of these closures is currently unknown, we will continue to monitor the situation, and liaise with health and education authorities and provide up-to-date information to you directly.

Who can I contact for more information on this matter?

For more information, contact the Enrolment and Administration team on 9742 8147.

How do I continue my child’s education journey?

We are currently looking at how we can continue to support your children’s learning and education through these temporary closures, and will continue to provide you with opportunities and tips throughout. One of our educators will be in contact to talk to you about your child’s educational needs in the near future.

In the meantime, we encourage you to sign up to our online Library service to keep the little ones busy. This free service is available 24 hours a day, 7 days a week and includes eBooks, eMagazines, eAudiobooks a vast range of learning resources for all ages, movie streaming, children’s storytime and more.

Will I get a refund for my fees?

As payments for kindergarten fees have been made for 2020, we will be providing credits for the period in which the suspension is in place.

Which services are continuing to be delivered?

Wyndham City will continue to deliver essential services, with an emphasis on services for vulnerable members of the community. This includes rubbish collections, delivered meals, the pound, and child and maternal health services.

What measures does Council have in place to protect the health of the community?

Wyndham City is implementing social distancing processes, to limit the spread of the disease by reducing opportunities for close contact between people.

As such, Council has cancelled all events and many Wyndham staff have been encouraged to work from home, where possible. Staff unable to work from home will work on a 14-day roster, and any staff who feel unwell or present with symptoms of the virus have been advised to stay home.

Furthermore, Council is providing additional daily cleaning services to all Wyndham City buildings, taking extra care to clean areas of high use such as door handles, light switches, taps and toilets.

What is social distancing and why is it important?

Social distancing is designed to limit the spread of a disease by reducing the opportunities for close contact between people. Strategies include using conference calls and video conferencing in place of face-to-face meetings and avoiding unnecessary travel or public transport where possible.

Social distancing includes:

  • Attempting to keep a distance of 1.5 metres between yourself and other people where possible, for example when you are out and about in public places
  • Avoiding crowds and mass gatherings where it is difficult to keep the appropriate distance away from others
  • Avoiding small gatherings in enclosed spaces, for example family celebrations
  • Avoiding shaking hands, hugging, or kissing other people
  • Avoiding visiting vulnerable people, such as those in aged care facilities or hospitals, infants, or people with compromised immune systems due to illness or medical treatment

What is the most important thing I can do right now?

The most important thing you can do right now is take care with your personal hygiene. 

  • Wash your hands with soapy water for at least 20 seconds
  • Dry your hands with paper towel or in the hand dryer
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Cover your mouth and nose when you cough or sneeze or cough or sneeze into your elbow (do not cough or sneeze into your hands)
  • Do not reuse a tissue after coughing, sneezing or blowing your nose
  • Avoid contact with anyone who has cold or flu-like symptoms
  • Stay home if you are unwell.
  • Always take home your device in case you need to work from home.

What are the symptoms of COVID-19?

The symptoms of COVID-19 include:

  • Fever
  • Cough
  • Sore throat
  • Fatigue
  • Shortness of breath.

What should I do if I do not feel well?

If you suspect that you or a family member has COVID-19 you should call (not visit) your GP or ring the national COVID-19 Information Hotline on 1800 020 080.

For the most current information, resources and advice please visit The Department of Health and Human Services website, https://www.dhhs.vic.gov.au/coronavirus

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