Wyndham City Council recognises that some residential rate payers or their tenants may have suffered from the loss of employment or a reduction in income as a result of COVID-19.

To assist residential ratepayers that may be facing current financial hardship, Council is providing the option to defer the payment of council rates outstanding for the 2019/20 financial year and the first instalment of the 2020/21 council rates.

Please complete this application form to access the COVID-19 Rates Deferral:

  • To be eligible, your income should have reduced by 20% or more
  • Deferral of rates will apply to your 2019/20 outstanding rates and the first instalment of the 2020/21 council rates.
  • Payment will be deferred to 31 December 2020
  • Interest penalties on rates owing will be waived from application to 31 December 2020
  • Individual payment plans can be considered upon request

Frequently Asked Questions

I have outstanding rates from before 2019/20? 

COVID-19 rates deferral is intended for ratepayers that usually pay rates when due, but are unable to due to a reduction in income as a result of COVID-19.  If rates are overdue from before 2019/20, please e-mail Council’s Debtor Management Team by mailing debtrecovery@wyndham.vic.gov.au to obtain information about Council’s hardship consideration application process.

My property is not a Residential Property?

This application is intended for residential rate payers impacted by a reduction in income due to COVID-19. Where a property is classified as Commercial, Industrial or Farming for rating purposes and COVID-19 has resulted in a reduction of income, please apply for a rates deferral through the WynLocal Economic Support Package.

Residential Rates Deferral - Application Form

Your personal information is being collected by Council to register your application for the COVID-19 Residential Rates Deferral Option. Your personal information will be stored in Council’s Customer Database and used to identify you when communicating with Council and for the delivery of services and information. For further information on how your personal information is handled, visit Council’s Privacy Policy at: www.wyndham.vic.gov.au/privacy-policy

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