Wyndham City has engaged Metropolis Research to conduct its Annual Community Satisfaction Survey from Monday 4 January until Sunday 31 January 2021.

All local governments in Victoria are required to conduct an Annual Community Satisfaction Survey to help understand community needs and to measure satisfaction with a range of Council services. This information informs Council’s planning, service delivery and policy development.

Metropolis Research staff will conduct telephone interviews with randomly selected households across Wyndham. The survey methodology ensures respondents reflect the diverse Wyndham community.

Surveys will take place on weekdays from 11am to 7pm and weekends from 10am to 6pm. Surveys are expected to take approximately 15 minutes and will be made up of 80% mobile phone as the preferred contact and 20% landline. Metropolis Research staff will first let residents know they are authorised to undertake the survey on behalf of Council.

The information you provide will be kept confidential and will not be used for any other purpose. Thank you for your participation in the survey.

For further information, contact mail@wyndham.vic.gov.au or 9742 0777

Back to top