All your FAQ questions answered.
As part of Council’s ongoing efforts to reduce the spread and impact of COVID-19, all Wyndham City Community Centres, Libraries and the Civic Centre are closed to the public.
Customer Service via phone and webchat is available:
- Monday - Friday (8am to 7pm)
- Saturday and Sunday (9am to 4pm)
Interpreting services: If you need an interpreter, call TIS National on 131 450.
If you are deaf or have a hearing or speech impairment: you can call Council through the National Relay Service (NRS).
- TTY users phone 133 677 then ask for 03 9742 0777.
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 03 9742 0777.
- Internet relay users connect to the NRS and then ask for 03 9742 0777.
Translated Resources: There have been many changes to Council services and facilities to help keep you and our community safe. Find out more.
Wyndham City Council recognises that some residential rate payers or their tenants may have suffered from the loss of employment or a reduction in income as a result of COVID-19.
Wyndham City Council’s new Check in & Chat service is a phone chat service available to anyone in the community, who may be feeling lonely and would benefit from a regular phone check in and friendly
Wyndham City is offering local small businesses access to a free professional services advisory program.
During this time, we all need a little help and assistance. If not from our family and friends, it could be a support group. We have put together a list of groups that provide services & counselling.
The Youth Counselling Team are providing counselling support to all members of the community above the age of 12 during the COVID19 Pandemic.
The Wyndham Open Business Directory features a listing of business that are currently operating in Wyndham to help you consider purchasing from.
Information that will assist in understanding the requirements of self-quarantine and provide you with tips for getting through.