This information will be reviewed daily, as Wyndham City responds to the latest advice from health authorities.
Restrictions from Monday, 19 October:
A face covering means a face mask that covers the nose and mouth. Face shields on their own do not meet these requirements.
- Public gatherings - up to 10 people from a maximum of two households can meet outdoors for social interaction, exercise or recreation (infants under 12 months of age are not included in the cap) within 25 km of their home (no time limit)
- People living alone or single parents can nominate one person with whom they can form a ‘single social bubble’. A bubble allows you to visit each other for social interaction. Single parents with dependents who cannot be left alone will be allowed to include their dependents in the bubble. If you live in metropolitan Melbourne you can only form a bubble with someone in metropolitan Melbourne, not regional Victoria.
- If the person you nominate to be in your bubble lives with other people, you can only visit if they are at home alone. Alternatively, they can visit you at home.
- Face coverings must be worn during visits.
- Professional respite care for people with complex needs is allowed.
Education and childcare
- Kindergarten to return from October 5
- childcare - open
- schools - open
- adult education - open
- Only go to work if you are in a permitted industry – with more workplaces to be permitted
Shopping, personal services, eating and drinking out
- hospitality - takeaway and delivery only
- retail - essential only with others only for click and collect
- shopping – families and households are able to shop together
- pet grooming: open
Exercise and recreation
- outdoor recreation - must be within 25km of home or permitted work (no restriction)
- outdoor personal training allowed with up to 2 people per trainer, outdoor pools open in addition to playgrounds, which are already open.
- Skate parks open
- exercise - outdoors (no restriction)
In line with the changes to COVID-19 restrictions, the Civic Centre is closed.
Customer Service via phone and webchat is available:
- Monday to Friday: 8am to 6pm
- Saturday: 9am to 1pm
- Sunday: 9am to 1pm webchat only
- Online Requests 24 hours, 7 days a week
Phone: (03) 9742 0777
Interpreting services: If you need an interpreter, call TIS National on 131 450.
If you are deaf or have a hearing or speech impairment: you can call Council through the National Relay Service (NRS).
- TTY users phone 133 677 then ask for 03 9742 0777.
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 03 9742 0777.
- Internet relay users connect to the NRS and then ask for 03 9742 0777.
Translated Resources: There have been many changes to Council services and facilities to help keep you and our community safe. Find out more.
You are required to wear a face mask / covering if you are leaving home for one of the four reasons:
- Wearing a face mask protects you and your community by providing an additional physical barrier to coronavirus (COVID-19).
- Keeping 1.5 metres between yourself and others and washing your hands are still the best defences against coronavirus (COVID-19).
Visit the Department of Health and Human Services website for more information.
Wyndham City Council recognises that some residential rate payers or their tenants may have suffered from the loss of employment or a reduction in income as a result of COVID-19.
Wyndham City Council’s new Check in & Chat service is a phone chat service available to anyone in the community, who may be feeling lonely and would benefit from a regular phone check in and friendly
Access local support services and groups including food relief, mental health support, housing and family violence support.
Wyndham City’s experienced and professional counsellors welcome your calls on any topic or matter requiring support. This includes for concerns relating to COVID-19 and longer term issues.
The Wyndham Open Business Directory features a listing of business that are currently operating in Wyndham to help you consider purchasing from.
General information on how you can minimise the chances of transmission throughout Victoria of COVID-19 (Coronavirus) whilst operating your business.