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Rates and Property

    Why do I pay rates?

    The money raised from rates goes towards the community as a whole which includes many services. It is not possible to allocate individual rates for specific purposes, eg. road construction and maintenance, street lighting, drainage construction, etc. To get maximum benefit from your rates, Wyndham City encourages you to access the many services and facilities that it provides. Wyndham City currently provides over 120 different services to a population of 184,191 people.

    When are rate notices sent and when are they due?

    Each year all property owners receive a notice advising them of their rate obligations for the following year. Rates are payable by instalments and can be pre-paid if desired. 

    Rate Instalments are due:

    • 1st Instalment: 30 September 2014
    • 2nd Instalment: 30 November 2014
    • 3rd Instalment: 28 February 2015
    • 4th Instalment: 31 May 2015


    Wyndham City provides a variety of payment methods for your convenience -

    • Wyndham Online Services (pay by credit card via our secure payment gateway)
    • BPay (contact your participating bank, credit union or building society)
    • By mail (to Wyndham City, Private Bag No 14839, Melbourne Mail Centre 8299)
    • In person at the Civic Centre, 45 Princes Hwy, Werribee or at any Post Office
    • Via Australia Post Post Billpay -

    And; effective 28 February 2012,
    you can now pay your current year rates and charges by Direct Debit.

    Direct Debit

    You can elect to pay Rates and Charges by one of the following frequencies via Direct Debit:  

    • Instalments – the four dates detailed on your rate notice
    • Monthly – Sept to June (10 equal monthly payments)
    • Fortnightly – Sept to June (22 equal fortnightly payments)

    Direct Debit Application Form
    Direct Debit Application Form

    To apply, please download and complete a Direct Debit Application Form.

    Late Payments

    Late payments will be charged interest. If you are having difficulty paying by the due date you can contact the Rating Services office to arrange a payment plan. Ph: 9742 0889.

    Pensioner Rebates

    Ratepayers who own a Pensioner Concession Card are entitled to a rate rebate for the house they occupy.

    Note: The rebate DOES NOT apply to holders of a Health Care Card.

    Incorrect Amount On Your Rate Notice

    If you believe the amount shown as owing on the property is incorrect, please telephone 9742 0777 and ask for the Rates Department.

    Alternatively you may visit the Civic Centre, 45 Princes Hwy Werribee between 8am and 5pm, Monday - Friday to discuss your notice in person.

    Please ensure you bring any documentation that may support your claim that the monies owing is incorrect.