The money raised from rates goes towards the community as a whole which includes many services. It is not possible to allocate individual rates for specific purposes, eg. road construction and maintenance, street lighting, drainage construction, etc. To get maximum benefit from your rates, Wyndham City encourages you to access the many services and facilities that it provides. Wyndham City currently provides over 120 different services to a population of 184,191 people.
Each year all property owners receive a notice advising them of their rate obligations for the following year. Rates are payable by instalments and can be pre-paid if desired.
Rate Instalments are due:
Wyndham City provides a variety of payment methods for your convenience -
Online Payment via Wyndham Online Services (pay by credit card via our secure payment gateway)
And; effective 28 February 2012, you can now pay your current year rates and charges by Direct Debit.
You can elect to pay Rates and Charges by one of the following frequencies via Direct Debit:
To apply, please download and complete a Direct Debit Application Form.
Late payments will be charged interest. If you are having difficulty paying by the due date you can contact the Rating Services office to arrange a payment plan. Ph: 9742 0889.
To be eligible for a Municipal Rates Concession a ratepayer must hold a valid Pension Concession card.
Eligible Cards issued by Centrelink or Department of Veterans’ Affairs:
Note: The rebate DOES NOT apply to holders of a Health Care Card or Seniors Card.
How to claim the rebate:
Municipal Rates Concession - Application Form
Completed forms should be submitted to Council via email; firstname.lastname@example.org or post; PO Box 197, Werribee 3030
If the rate rebate does not appear on rates notice please contact Wyndham City Council for further information on 9742 0777 or for more information regarding Municipal Rates Concession visit the Department of Human Services website.
If you believe the amount shown as owing on the property is incorrect, please telephone 9742 0777 and ask for the Rates Department.
Alternatively you may visit the Civic Centre, 45 Princes Hwy Werribee between 8am and 5pm, Monday - Friday to discuss your notice in person.
Please ensure you bring any documentation that may support your claim that the monies owing is incorrect.