The money raised from rates goes towards the community as a whole which includes many services. It is not possible to allocate individual rates for specific purposes, eg. road construction and maintenance, street lighting, drainage construction, etc. To get maximum benefit from your rates, Wyndham City encourages you to access the many services and facilities that it provides.
Each year all property owners receive a notice advising them of their rate obligations for the following year. Rates are payable by instalments and can be pre-paid if desired.
Rate Instalments are due:
Request to have rates notice sent via email ONLY: Register Online by visiting wyndham.formsport.com.au to register in order to receive future rate and instalment notices electronically.
Wyndham City provides a variety of payment methods for your convenience -
You can elect to pay Rates and Charges by one of the following frequencies via Direct Debit:
Direct debit dates are fixed and amounts are calculated to pay your annual rates and charges over the financial year. Payment can only be deducted from a cheque or savings account; council cannot process a direct debit from a credit card. Please contact the rating Services Unit on 03 9742 077 if you have any questions about our Direct Debit payment option.
Late payments will be charged interest. If you are having difficulty paying by the due date you can contact the Rating Services office to arrange a payment plan. Ph: 9742 0889.
To be eligible for a Municipal Rates Concession a ratepayer must hold a valid Pension Concession card.
Eligible Cards issued by Centrelink or Department of Veterans’ Affairs:
Note: The rebate DOES NOT apply to holders of a Health Care Card or Seniors Card.
How to claim the rebate:
Municipal Rates Concession - Application Form
Completed forms should be submitted to Council via email; firstname.lastname@example.org or post; PO Box 197, Werribee 3030
If the rate rebate does not appear on rates notice please contact Wyndham City Council for further information on 9742 0777 or for more information regarding Municipal Rates Concession visit the Department of Health and Human Services website.
If you believe the amount shown as owing on the property is incorrect, please telephone 9742 0777 and ask for the Rates Department.
Alternatively you may visit the Civic Centre, 45 Princes Hwy Werribee between 8am and 5pm, Monday - Friday to discuss your notice in person.
Please ensure you bring any documentation that may support your claim that the monies owing is incorrect.